Sr Product Owner, Research Informatics

Thanks for your interest in Children's Mercy!

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Overview

The Senior Product Owner, Research Informatics serves as the voice of the customer and acts as a key liaison between stakeholders and engineering teams. This role is responsible for translating features into clear product requirements, managing the product roadmap, and prioritizing the team's backlog to ensure it aligns with stakeholders needs. The Senior Product Owner drives the continuous delivery of improvements and new capabilities, while also coordinating and performing testing of software implementations, upgrades, and enhancements. This position is accountable for delivering business outcomes across products of varying complexity.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities

• Define and prioritize the product roadmap and backlog, collaborating with stakeholders to gather requirements.
• Dive into understanding what our users need through research, data, and talking to them directly, turning those insights into clear product ideas.
• Develop, prioritize, and maintain the product backlog based on customer feedback, business value, and technical considerations.
• Collaborates with stakeholders to create and refine wireframes that effectively communicate product vision, user flows, and feature requirements.
• Actively participate in sprint planning, helping to clarify what's important and making sure the team understands why we're doing what we're doing. Join in sprint reviews to give feedback and make sure the work meets our standards.
• Throughput Management: Monitor velocity, story aging, WIP limits, burndown, and coverage; own release readiness and demos. 
• Write clear, concise epics, user stories, acceptance criteria, and define measurable success metrics for engineering teams.
• Gather and analyze user feedback to continuously improve product features and functionality. Identify opportunities to enhance existing workflows, product features, and customer experiences.
• Coordinate and perform testing of software implementations, upgrades, and enhancements.
• Ensures traceability of requirements throughout projects lifecycle through testing and implementation.
• Facilitate User Acceptance Testing (UAT) including identifying stakeholder user testers, coordinate timing in conjunction with Project Manager, communicate defects, and coordinate fixes and retesting.
• Filter, identify and report software defects as well as authorized change requests, and working with the engineering team to get them coded, verified and deployed.
• Promotes efficiency and organization of operations and mentor others.
• Continually grow skills and behaviors for the role.
• Identify and implement efficiencies and process improvements.
• Train, or mentor others in the use of Agile methodology, policies, processes, and tools.
• Lead or assist with special project work as assigned.

Qualifications

• Master's Degree Computer Science, Information Systems, Project Management, Business Administration, or related degrees. and 3-5 years experience Product Owner, Scrum Master or experience relevant to this position implementing projects with a wide variety of assignments. or
• Bachelor's Degree Computer Science, Information Systems, Project Management, Business Administration, or related degrees. and 5-7 years experience Product Owner, Scrum Master or experience relevant to this position implementing projects with a wide variety of assignments.
• Certified Scrum Product Owner (CSPO) Preferred

Benefits at Children's Mercy

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $43.65/hr, but your offer will be determined based on your education and experience.

Remote Work/Work from Home

This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children’s Mercy location. The incumbent must live in the Kansas City metro area.

EEO Employer/Disabled/Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.