Community Clinical Research Educator I

What We Do

Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers.

Who We Are

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.

Position Overview

We are looking for a Community Clinical Research Educator II who is deeply passionate about promoting awareness and education of clinical research, and access to clinical trials., to diverse communities. This role is a field-based position within the Community Engagement department of Care Access, a global health research and clinical trials company.

• Intellectual Curiosity: Rapidly assimilate new information, integrating it with existing knowledge to address complex topics. Proactively seek answers to 'why' questions to deepen understanding of both subject matter and communities.
• Exceptional Communication: Deliver clear, engaging presentations to both individuals and groups. Translate complex concepts into easily understandable terms for a general audience.
• Customer Experience Focus: Show empathy towards partners and participants, and effectively communicate their feedback and suggestions to company leadership.
• Outreach Initiative: Engage with individuals and groups unfamiliar or uninterested in clinical research, maintaining respect and leaving a positive impression.
• Impact Orientation: Demonstrate a strong desire to make a meaningful difference in the lives of others through clinical research education and access.
• Travel Readiness: Willing to travel extensively across North America, adapting quickly to new communities to understand and engage effectively with diverse participants and partners.
• Clinical/Healthcare Background: Preference for candidates with a strong foundation in healthcare or clinical research.

• Candidates must have the ability to travel throughout North America as well as work remotely. The amount of travel and remote work time will vary by assigned communities.
• Must have access to reliable, high-speed internet
• Flexibility to work occasional weekends and/or after normal business hours will be required based on travel, community events, and other business needs
• Must be able to travel via commercial airline
• Must possess and maintain a valid Driver’s License (Valid / Authorized to Drive in Canada and the US)
• Must have access to and be willing and able to drive their own reliable, operable, and safe vehicle when in their home community (not to include scooters or motorcycles) – Care Access reimburses business use of personal vehicle according to IRS guidance.
• Must have and maintain safe driving record and submit to Motor Vehicle Record Check
• Must show proof of valid vehicle insurance and registration

• Comfortable with occasional extended periods of travel and desk work.
• Ability to manage on-site event coordination and logistics, including physical requirements of setting up and taking down event materials.

• The ideal candidate should be self-motivated and passionate about clinical trials and healthcare. Interpersonal skills and the ability to forge and maintain positive working relationships are essential. Experience in medical and/or research fields is strongly preferred but is not mandatory.
• Demonstrated ability in networking, partnership building, and event organization.
• Proficiency in using modern technology for communication and data management.
• Strong understanding of patient confidentiality and ethical considerations in clinical research.
• Excellent organizational, project management, and problem-solving skills.
• Multilingual is a plus.

• Bachelor’s Degree or equivalent professional experience
• Minimum of 2 years of demonstrated clinical and/or education experience
• Proven track record of autonomous project initiation and completion
• Direct patient education or experience creating community networks and engaging and developing community partnerships are preferred.
• Healthcare credentialing and advanced scientific or public health education are strongly preferred

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match 

Diversity & Inclusion 

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.  At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the best physicians and caring for patients. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time. 

Employment Statement

Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.