Manager, Marketing and Communications (Hybrid) - job 1 of 2

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of its employees, and is proud to offer flexible work arrangements. This position would be eligible to participate in a hybrid  work capacity,

Relocation assistance is available.

Under the general direction of the Director, manages the day-to-day operations and staff responsible for the California ISO’s voice, reputation, digital platforms, and campaigns. Develops and executes data-informed plans to engage external and internal audiences, educate about the California ISO and the Western Energy Markets and raise awareness about key initiatives through newsletters, news releases, blogs, social media, digital storytelling, podcasts, and other content. Manages a dynamic team of communications professionals with clear standards for accuracy, grammar, spelling and consistent messaging across the development of all internal and external communications products. Exercises best practices for editing and writing.

What You Will Be Doing: 

• Manages the day-to-day for the Marketing and Communications operations and staff.  Responsible for providing broad direction and guidance, identifies training needs, coaches and gives feedback on employee performance, develops staff performance plans, makes recommendations with respect to the hiring, firing, advancement, promotion or any other change in the status of direct reports, and performs related activities as appropriate.
• Develops a content marketing and sponsorship program that includes targeted reputation-building sponsored opportunities, contributed content, speaking opportunities and other brand-building elements.
• Builds and maintains editorial calendar across all content platforms and develops work process to ensure consistent and timely delivery of communications campaigns and projects: platforms managed includes social media strategic planning, strategic web content, videos and podcasts, blogs and newsletters. 
• Serves as a backup media representative and communicates ISO messages to the public and market participants to maintain a consistent and positive corporate image.

Level of Education and Discipline:

A Bachelor's degree (BA, BS) or equivalent education, training or experience in Marketing, Communications, Journalism, or Public Relations.

Amount of Experience:

Equivalent years of education and training, plus ten (10) or more years related experience, including five (5) years at lead level or equivalent.

Type of Experience:

Experience in communications, marketing, or similar. Leadership, management and coaching experience desired. Demonstrated knowledge and proficiency in communications technologies. Experience with social media platforms and developing marketing strategies. Experience building or maintaining relationships with media relations is a plus. Technical knowledge of the fundamentals of electric utility operations is a plus.

Additional Skills and Abilities:

Ability to think strategically and devise solutions to problems in keeping with multiple considerations. Excellent leadership and management abilities with experience coaching and developing others. Must demonstrate sound judgment and critical thinking when making decisions.  Must be able to work effectively in a team environment as team leader, facilitator and team member.  Strong analytical and quantitative skills required.  Excellent interpersonal, communication and writing skills required, including the ability to effectively communicate complex materials and concepts. Must be able to handle a dynamic and changing work environment, and work well independently. 

The pay range for the Manager, Marketing and Communications is $128,400.00 - $214,000 annually.

All your information will be kept confidential according to EEO guidelines.