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Lifecycle Marketing Manager

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

C2 Education is seeking a Lifecycle Marketing Manager to design and optimize customer journeys, enhancing conversions and customer retention through strategic, data-driven campaigns.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Design and execute lead activation campaigns, manage customer communications, oversee lead journeys, analyze performance metrics, and develop customer journey maps.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Expertise with marketing automation platforms; advanced analytical skills; strong communication and project management skills; experience with cross-channel campaign management.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Bachelor’s degree in Marketing, Business, or Analytics; 5+ years of experience in lifecycle or CRM marketing; expertise in marketing automation and campaign management.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Johns Creek, GA, USA

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $110000 - $130000 / Annually




Job Details

Job Location:   Support Office - Johns Creek, GA

Position Type:   Full Time

Education Level:   Completed Bachelor's Degree or higher

Salary Range:   $110000.00 - $130000.00 Salary

Job Category:   Marketing


Description

About the Role

C2 Education seeks a data-driven, collaborative, and strategic Lifecycle Marketing Manager to own the design, execution, and optimization of customer journeys from lead activation to long-term retention. This role is central to ensuring that every touchpoint with our leads and customers increases conversions, deepens relationships, and drives revenue outcomes and reports into the Chief Marketing Officer.

Key Responsibilities

  • Design and execute targeted multi-channel lead activation campaigns to drive conversions across the customer journey
  • Build, test, and optimize automated engagement journeys for existing customers to improve onboarding, retention and upsell opportunities
  • Manage customer communications across multiple channels, including email, SMS, and emerging media, to foster strong relationships at every lifecycle stage
  • Oversee the entire lead journey, ensuring cohesive experiences and seamless handoffs across email, web, SMS, phone and other touchpoints
  • Direct and manage agency partners in the delivery of high-performing email/CRM campaigns, moving prospects and customers through acquisition and retention funnels
  • Analyze and present monthly lead nurture funnel performance metrics to regional stakeholders, driving actionable insights and continuous improvement
  • Create and maintain comprehensive customer journey maps to identify and optimize each touchpoint throughout the lifecycle
  • Develop robust segmentation models to personalize outreach and maximize engagement effectiveness
  • Execute ongoing A/B testing of marketing campaigns and journey touchpoints to improve performance and inform strategy
  • Work closely with sales and training teams to ensure marketing strategies and lifecycle programs support overall revenue goals

Qualifications

Qualifications

  • Bachelor’s degree in Marketing, Business, Analytics or related field
  • 5+ years of experience in lifecycle, CRM, or retention marketing in a lead-driven or education-focused environment
  • Expertise with marketing automation platforms (Salesforce Marketing Cloud experience a plus)
  • Advanced analytical skills and experience reporting on funnel metrics and campaign ROI
  • Proven experience with cross-channel campaign management (email, SMS, web, etc.) and marketing agency oversight
  • Strong communication, collaboration, and project management skills

What Success Looks Like

  • Increase performance across key engagement, conversion and retention metrics at all lifecycle stages
  • Growth in qualified leads, higher customer lifetime value, and measurable impact on revenue goals
  • Continuous optimization and innovation of marketing journeys through data-driven experimentation and testing

Average salary estimate

$120000 / YEARLY (est.)
min
max
$110000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Our Mission - At C2, we believe in our students and in their potential for greatness. We take students towards their dreams. C2 helps our students and their families benefit from a better education, now and always. We are one team with one purp...

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Full-time, onsite
DATE POSTED
November 22, 2025
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