Customer Journey Jobs

Lead product development for Harbour, Jobber’s internal AI-powered GTM platform, to deliver visibility, context, and control for cross-functional customer journeys.

A customer-focused marketing advisor to guide boutique fitness studios on strategy, journey optimization, and retention while helping scale Xplor’s consultative offering.

Signet Jewelers is seeking an Analyst, Customer Journey Analytics & Insights to drive campaign measurement and omnichannel customer behavior analysis using Adobe CJA, SQL and the enterprise data lake.

Lead Wagmo's lifecycle marketing programs to drive pet-parent adoption, engagement, and retention through data-driven campaigns across email, SMS, direct mail, and in-app channels.

WGU seeks a Manager of Marketing Automation and Content Strategy to lead lifecycle communications, optimize outreach through analytics and automation, and grow student engagement across multi-channel campaigns.

Newrez seeks a Senior Marketing Data Analyst to lead marketing analytics initiatives, applying SQL, Python, machine learning, and digital analytics tools to optimize campaign performance and customer journeys at the Coppell office.

Lead and scale the post-sales organization at a mission-driven SaaS company, owning onboarding, support, success, services, and the metrics that drive retention and expansion.

Lead multi-channel lifecycle campaigns at Favor Delivery to deepen customer engagement and drive retention through data-driven CRM strategy and experimentation.

Lead lifecycle and retention marketing at a fast-growing vertical SaaS company to boost operator engagement and long-term value across email, social, and onboarding channels.

Legrand's Kenall business is hiring a Customer Experience Manager to lead account management, streamline CX processes, and elevate customer satisfaction and loyalty across channels.

Lead Humana's MarTech journey orchestration efforts to deliver personalized, timely, and compliant member experiences across email, print, telephony and digital channels.

Lead Shop Fix Academy’s email, website, and funnel strategy to attract, engage, and convert B2B auto-repair customers through data-driven campaigns and cross-functional execution.

BBVA is hiring a Transformation Business Process Associate Lead to lead process redesign and organizational change initiatives across banking operations from its New York office.

CareDesk seeks a Client Experience Lead to lead support staff, optimize Zendesk and CRM workflows, and drive measurable improvements in client satisfaction and operational efficiency.

Perry Homes is hiring a Director of Customer Service to lead the warranty team and scale data-driven support programs that enhance customer satisfaction and contribute to business growth.

Domino’s is hiring a Senior Associate, Campaign Manager to own personalization-driven digital journeys and multi-step marketing campaigns that grow customer lifetime value.

An experienced CRO strategist is sought to own end-to-end optimization programs, lead experimentation and analytics for enterprise SaaS clients, and elevate CRO capabilities across the agency.

Lead the transformation of the coordinator experience across College Board's digital assessment operations by designing strategy, streamlining processes, and driving cross-functional change.