Application Administrator
Job Description
Job Title: Application Administrator
Location: Remote
Contract
Req ID: SR-5241102
The scope of the proposed services will include the following:
- Oversee the installation, administration, configuration and support of applications.
- Coordinate enhancement, modifications or upgrades with users, developers, business analysts, infrastructure teams, governance groups, and change management teams with a goal of aligning testing processes.
- Produce documentation related to the provisioning, maintenance and support of the system.
- Initiate roll-back procedures and information related to validation and components.
- Provide training to new users and take the lead when troubleshooting system problems.
Qualifications
Expertise and/or relevant experience in the following areas are mandatory:
- 3+ years’ experience implementing Records and Information Management systems (RIM)
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
- Experience in providing technical support and troubleshooting for RIM applications.
- Experience with integrating RIM applications with other enterprise systems.
- Familiarity with system administration tasks, including system configuration and performance monitoring.
- Applicants should have a general understanding and experience with the following components or similar technologies: Case Foundation (workflow), Content Manager (document repository), and Enterprise Records Foundation (retention management).
Additional Information
All your information will be kept confidential according to EEO guidelines.
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