At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Determines customers' needs and assesses market competition by reviewing and analyzing the nature and scope of present and future product lines, product specifications and requirements; appraising new product ideas and/or product changes. Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with development and service delivery. Partners with Marketing to introduce and market new products by developing time-integrated plans with sales, advertising, and production. Determines product pricing and completes operational requirements.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work from home.
Responsibilities:
Manage and prioritize the product backlog to ensure the development team focuses on the highest-value tasks.
Write clear and concise user stories with acceptance criteria to guide development efforts.
Collaborate with stakeholders to gather requirements, with a particular focus on user experience enhancements and effective communication touchpoints for wealth management clients.
Translate feedback and insights from user research and client interactions into actionable product improvements, driving continuous enhancements in digital communication experiences (e.g., account notifications, personalized content, reporting, secure messaging).
Champion user-centered design by working closely with UX/UI designers to optimize interfaces and communication flows for wealth management users.
Actively participate in and drive sprint planning, reviews, and retrospectives to effectively guide the development process.
Communicate regularly and build strong relationships with stakeholders to gather feedback, share updates, and address concerns, ensuring communication features meet the unique needs of wealth communication.
Identify short-term risks and dependencies in the product backlog and daily sprint planning, such as resource availability, technical challenges, or stakeholder alignment issues.
Collaborate with peers, technical teams, and internal partners to address common issues and deliver timely solutions, with special emphasis on initiatives aimed at elevating client communication and engagement in the wealth management context.
Continuously refine and enhance team processes through active participation in retrospectives and other improvement strategies.
Commit to a deep understanding of the product, its features, market context, and the evolving trends in digital communications specific to wealth management.
Demonstrate a basic understanding of market research principles, especially those supporting enhanced user experiences and communication strategies.
Skills & Experience:
Bachelor’s degree in a related field or equivalent experience.
2-4 years of product management or product analysis work experience.
Experience working on products or features that enhance digital user experiences or client communications, ideally in financial services or wealth management.
Strong communication and presentation skills, with a superior ability to effectively communicate and present complex concepts and issues to business partners.
Curiosity, a can-do attitude, and the ability to learn quickly and thrive in a complex, dynamic environment.
A self-starter attitude with outstanding organizational skills and ability to track multiple project deliverables with minimal direction.
Confidence communicating and tailoring messaging to a variety of audiences, with a focus on explaining enhancements to user experience and communication features.
Experience executing the development process with technical teams, internal partners, and external vendors—including writing business requirements/use cases/user stories, conducting user acceptance testing, and communicating project status.
Experience working with digital communications tools (such as secure messaging platforms, reporting dashboards, or notification systems) considered a plus.
Knowledge of data analytics and how to turn data into actionable insights to refine user experience and communication strategies.
An understanding of APIs and AWS and how to leverage them to create great solutions for digital wealth communications.
Experience with Agile methodologies, including participating in the product owner role at daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation, and demos, etc.
Salary range $80,000.00-$95,000.00. Bonus Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.
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