Product Manager, Guest Discovery & Merchandising

The Community You Will Join:

Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.

The Difference You Will Make:

We are looking for a product leader to drive the transformation of Airbnb's discovery and merchandising platform for our guest experience. In this key role, you’ll be responsible for designing and delivering an end-to-end guest journey—making it effortless for every guest to discover the most relevant Homes, Services, Experiences, and offerings yet to come. 

You’ll partner closely with design, engineering, and data teams to invent new browsing tools with the latest AI technologies and intuitive UI formats that delight our users. You’ll also collaborate with operations and global teams to build merchandising capabilities that support Airbnb’s editorial strategy, ensuring our platform remains top-of-mind for travelers everywhere and for every travel moment. Lastly, you will partner closely with our marketing team to ensure Airbnb’s voice and merchandising strategy expands into our lifecycle campaigns and new marketing programs. 

A Typical Day: 

• Lead the product vision, strategy, and roadmap for the merchandising needs of all key business verticals (e.g. Homes, Services, Experiences, International)  and new bets (e.g. Hotels, Luxe, Partnerships)
• Lead the development of new discovery and merchandising features that drive core guest and bookings growth.
• Partner with international and merchandising teams to build Airbnb’s first merchandising manager- a critical tool to enable personalization and local relevance at scale.
• Incorporate the latest AI technologies to uplevel Airbnb’s browsing experience
• Collaborate with marketing teams to extend Airbnb’s merchandising strategy to our lifecycle and growth marketing campaigns.
• Craft the product narrative and marketing strategies that communicate the benefits and features of these products both internally and externally.
• Develop product roadmaps and build alignment across product teams (Tech, Design), cross-functional partners (FP&A, Marketing, Global Operations, Customer Experience, Trust, etc.) and Leadership/Executive team.
• Inspire teams, leadership, and the company to support the success of your products and business outcomes.
• Build deep expertise on the subject matter both through user research, marketplace data, and an understanding of the competitive landscape.
• Define goals and success with clearly measurable objectives and key results. 
• Efficiently execute to ship products and deliver impact for our business and users.

Your Expertise:

• 8+ years of product management experience.
• Experience creating product messaging and delivering to customers and the media.
• Demonstrated track record of building cross-functional and executive leadership alignment.  
• Experience working on consumer products with marketplace dynamic on a global scale.
• Entrepreneurial track record of taking an idea to reality.
• A strong ability to effectively use data and perform business analysis to support product strategy/decisions.
• Excited to drive execution across teams in a fast-paced environment.
• Desire to do individual contributor product management work.

Your Location:

We are open to candidates in multiple locations, but ask that you are able to work Pacific Time Zone work hours as needed.

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.