General Manager

At Bone Dry Roofing, we believe in fostering an environment where our employees feel like family, and we are seeking a passionate and experienced General Manager to lead a team that is experienced and competent.

As the General Manager, you will be responsible for nurturing a warm and supportive atmosphere, driving exceptional customer service, achieving sales and profit targets, and ensuring the overall success of our market location. We are looking for an authentic leader who values teamwork, empathy, and accountability.

The Bone Dry Roofing mission is "To Ensure Peace of Mind" for our customers and each other by consistently delivering the Bone Dry Experience."

• Demonstrate entrepreneurial spirit and ownership while aligning with established SOP's, service standards, and our overall mission.
• Ensure budgets and financial operational goals are met by working with the Regional Manager (RM) to ensure the market location is adhering to Bone Dry policies and procedures. 
• Access the need for additional staffing and collaborate with the RM on any additional or replacement needs.
• Responsible for the hiring, training, retention, evaluation, review, transferring, supervision, development, and discipline of employees. 
• Prepare budgets and financial goals in collaboration with RM for your assigned market.  
• Manage workflow and expenses to ensure maximum efficiency and profitability.
• Manage collections and ensure collections procedures are being followed.  
• Accountable for your assigned locations financial results. 
• Work with the RM to implement Bone Dry's established procedures and operations procedures to ensure the highest level of operational efficiency and customer service.  
• Responsible for ensuring employees follow the procedures outlined in the BDR Mission, Strategic Plan, Service Standards. And SOP’s.  
• Continually assess the business climate, sales and production backlogs, inventory, and staffing.  Make recommendations for adjustments to the Regional Manager.
• Act as a representative of Bone Dry for the community and public relations. 
• Promote the Bone-Dry brand in all interactions, internally and externally.
• Resolve customer complaints and warranty issues.
• Work closely with the RM, your team, manufacturers, and suppliers to maintain positive relationships and win/win negotiations.
• Fill in where needed for sales, production, or administration roles as work dictates and be able to perform all the tasks within your supervision.
• Work closely with other market RM's, GM's to implement storm plans and share resources to capture revenue.
• Keep team members informed of operational (policies/procedures) changes, as well as inspired to embrace cultural initiatives and company/market changes resulting from growth or new direction.
• Ensure the smooth and effective onboarding of all new team members by providing them with the tools, access, and dedicated time for such, as well as an overview and regular check-ins on their development goals and opportunities.
• Provide guidance and direction to all team members regarding professional development.
• Safety (Ensure safe work environment, communicate safety plan, perform jobsite audits).
• Responsible for weekly payroll deadlines and accuracy.
• Responsible for Fleet/Property maintenance (trucks and offices are kept clean and in good working order).

• Minimum two (2) years of construction industry experience in management is a must with emphasis on all facets of business including but not limited to customer relations, extensive knowledge of roofing materials, techniques, and requirements.
• Previous experience leading a sales team through mentoring and coaching for sales metric accomplishments
• Other critical skills include planning & organizing; problem identification/resolution, multi-tasking, entrepreneurial ownership, follow-through skills to bring tasks and situations to closure in a timely manner, priority setting, and having a sense of urgency in accomplishing tasks.
• Must be self-aware with a collaborative spirit and experience getting results while keeping healthy relationships intact; authentic interest in the development and well-being of others.
• Must be self-motivated/driven individual that has a proactive can-do attitude to handle any customer or employee situation that may arise.
• P&L experience with respect to managing sales and profitable operations.
• Previous Military experience a plus
• Spanish language a plus

• Very competitive base , contingent upon experience, with Bonus Plan
• Medical, Vision, and Dental Insurance
• Company paid Life Insurance
• Company paid short-term disability
• 401(k) Plan
• PTO, Vacation & Holidays
• Company cell phone, truck, fuel, and expense card provided

Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact [email protected], and a representative will be in touch.