Digital Acquisition Manager – Deposits

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The Digital Acquisition Manager – Deposits will be accountable for leading the strategic & tactical planning/ development of digital acquisition for US Savings and Segments, along with supporting Checking across reporting and analytics, audience strategy and campaign management.

As a line of business digital lead, the role will champion paid digital programs end-to-end from inception through launch and develop over-arching strategy across all digital channels to meet the acquisition goals with a holistic view on the customer. Bringing tactical plans to life, ability to evaluate data & optimize towards performance is essential to succeed as we continuously drive innovation through test & learn.

Reporting to the Head of US Digital Acquisition Marketing, the successful candidate will work closely with the rest of digital marketing team, product marketing teams and cross-functional teams (SEO, Digital Channels Marketing - bmo.com, Digital Sales Personalization, Creative Services), as well as external partners to manage all aspects of the digital activities and apply industry best practices.

Desired Skills and Experience

Knowledge: 
• Post-Secondary/Bachelor’s Degree in Marketing/Business
• Solid understanding of digital channels and digital success metrics

• Expert knowledge in media planning, buying, execution, and optimization 

• 6-8 years in digital marketing across search/social/display

• 3-4 years experience in SEM/PPC

• 3-4 years experience in display & RTB/Programmatic

• 2-3 years experience in social channels

• Hands-on experience with Google Marketing Platform –Campaign Manager, DV360, SA360, GA4

• Hands-on experience with self-serve advertising platforms – Google Ads, Meta, etc.

• Experience working with digital analytics – Google Analytics, Adobe Analytics

• Experience working with marketing tech solutions – DMP, SFMC, attribution modeling tools
• Ability to report/evaluate the media performance results and drive insights for the business

• Experience evaluating digital creative copy/design and campaign landing pages

• Financial Services environment and/or performance/acquisition driven campaign an asset
• Experience working in an Advertising Agency/managing an Agency preferred

Skills: 

• Proactive team player

• Analytical/data-driven thinking and problem-solving skills

• Interpersonal, relationship management skills to navigate matrix environment

• Strong business acumen. Relate to the overall business result and translate into digital channel activity

• Integrated marketing communication and planning skills

• Attention to detail and passion for quality

• Time management skills and ability to balance multiple projects/deadlines

• Strong oral, written communication skills to influence stakeholders and align on unifying direction  

• Strong proficiency in Microsoft Excel

Key Accountabilities:

20% A.  Planning Support 
•Lead the strategic planning, development, and execution of paid digital acquisition for US Savings and Segments with support across Checking including media planning, budgeting, reporting/insights, billing, audience strategy and creative messaging as part of integrated campaigns developed for the product portfolio

• Build holistic annual/monthly target forecast & tactical priorities for all channels (Display/programmatic, Search, Social, Affiliates) in alignment with the business goals

• Lead the development, implementation, review and revision of fiscal year work plan

• Review progress to plans. Develop and communicate actions necessary to correct internal and external issues, followed by active participation in the implementation of the actions. Escalate significant issues as necessary
  
20% B.  Marketing & Digital Insight  
• Understand the digital experience and how it applies to each product portfolio from all business aspects, including competitive position, market position, customer journey and channel requirements to inform positioning and enhancing the digital experience on external positioning and communication requirements
• Leverage external publications, trade publications and other sources of information to be informed about marketing in general and for digital marketing environment
• Stay abreast of innovative marketing and digital approaches related to external and internal communication, and continually push the envelope to ensure BMO employs and leverages all opportunities to present our message and offer in the most compelling and engaging way
• Document and understand the US marketplace, including impacts of the new players entering the market

• Using market knowledge, customer information, and analytics tools, assess customer needs and make recommendations for how to improve overall business results
• Measure and analyze the effectiveness and impact of project communication deliverables, identifying opportunities for improvements and leverage the knowledge in development of future project communications deliverables

• Evaluate executed programs holistically across all aspects (channels, message, offer, competition, etc.) and drive shareable insights
• Own reporting to track performance relative to plan and against main KPIs, generate insights and share with key stakeholders

• Use Adobe Analytics, Google Analytics, platform data and dashboards to monitor and analyze performance and identify optimization opportunities

  
40% C.  Coordination of Campaign Development  
• Provide digital support for campaigns including budgeting, target setting, and messaging as part of integrated campaigns developed for the product portfolio. Consider strategy relevance through research of competitive spend and awareness levels. Recommend changes as required
• Manage the execution of digital marketing campaigns for all channels - SEM, Social, Display, Affiliates

• Maintain all channels according to the industry standards and best practices 

• Develop DMP/marketing tech integration roadmap and execute through cross-channel/team collaboration
• Manage product/rate changes by coordinating with agencies and vendors to update ad copy

• Monitor budget pacing vs. plan and provide QA support to ensure strong campaign execution across creative, tracking, audiences, etc.

• Provide billing assistance for month-end accruals and invoicing

• Lead and coordinate the execution of communications, including the following key activities:

• Clear understanding of business objectives and target
• Timeline & budget management
• Asset list development with specs requirements
• Appropriate internal and external approvals
• Alignment with overall brand guideline in compliant with legal/disclosure requirements
   

10% F. Relationship Management 
• Build and maintain effective relationships with internal partners and external partners.  Influence these partners in order to build the brand, enhance communication programs and take advantage of synergies
• Represent the digital experience in any discussions regarding digital marketing requirements in partnership with Corporate Marketing and in accordance with established policies and procedures
  
10% G.  Risk Management and Control 
• Monitor marketing communications to ensure adherence to standards of third party brands and compliance with legal, privacy, legislative and association regulations
• Provide budget information to the line of business leads to facilitate an overall view of marketing spend
• Ensure all required authorizations and approvals are obtained for the execution of promotional advertising campaigns

Salary:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.