Account Assistant - New York

Company Overview:

Reinventing out-of-home planning and placement for the performance age. billups is the leading independent out-of-home (OOH) specialist in North America and is continuing to grow in the EMEA and APAC regions. Delivering OOH managed services globally, helping advertisers and agencies strengthen media performance through our patented analytics and measurement platform. Our mission is to transform the power of places to connect brands with their consumers.

Summary:

The Client Team (comprising Client Services and Client Development functions) undertakes a wide range of responsibilities in driving billups’ business forward, developing and nurturing client and partner relationships. As part of our Client Services function, the Assistant role collaborates closely with peers, Account Executive(s), Senior Account Executive(s), Account Manager(s), Senior Account Manager(s), Account Director(s) and Senior Account Director(s) in:

Core Role Duties:

Media Planning & Buying:

• Assist in the day-to-day management of your clients, being a point of daily service contact, effectively servicing them, and contributing to growing client and agency business.

• Proactively oversee campaign start and end dates to make sure campaigns are posted according to clients bookings by asking posting reports to vendors along with pictures.

• Will be responsible for all the invoicing processes communicating both internally and externally.

• Assist with the planning process including but not limited to: RFP collation, grid and deck development, Platform/mapping, etc.

Project Management:

• Assist in share file drive management, to ensure documents and content are saved in the relevant folders. Regularly update client and media vendor documents and folders within our directory.

• Assist billups’ delivery in ensuring the timely activation of media campaigns for your clients.

• Assist with tracking campaign start dates and ensure everything is ready to go live on time.

• Assist campaign reporting for your clients by supporting ‘Proof of Posting (POP)’ and Campaign Attribution, helping to ensure this is ready to be sent to clients and/or their agencies in a timely fashion.

• Generate consistency in our work through the adoption of the appropriate templates and guidelines, ensuring operational excellence as an individual and as a team contributor. Consistently manage multiple project deadlines while maintaining high-quality standards

Relationships:

• Develop personal relationships with your media vendor contacts, building trust and collaboration.

• Develop strong relationships with clients, and make sure they have trust, and receive high standards of quality of service and guarantee satisfaction.

• Attendance of relevant partner/industry events.

Essential Skills:

• Exceptional attention to detail with the ability to maintain high levels of accuracy in tasks.

• Must showcase strong time management skills.

• Ability to manage multiple deadlines while maintaining high-quality standards.

• Some experience in taking initiative, and exercising sound judgment in decision-making.

• Expressing ideas and thoughts clearly, both orally and in written form.

• Exhibiting good listening, comprehension, and engagement.

• Strong ability to receive and apply constructive feedback to achieve improved outcomes.

• Good relationship management skills, including the ability to communicate with directors, managers, and peers—both internally and externally—and establish and maintain excellent rapport.

• Demonstrating tact and diplomacy in communicating with clients/agencies and media suppliers, as well as with colleagues internally.

• Bringing creativity and passion to your work, embracing change and innovation.

• Exhibiting billups’ values (particularly under pressure).

Scam Warning:
Please be aware that the billups Global Talent Acquisition team will only contact you directly from an official @billups.com email address. We do not use third-party platforms or unofficial email domains—such as careers.info—to make job offers or request personal information.
billups will never:

• Ask you to provide passport information, utility bills, or other sensitive personal documents during the interview process.

• Request that you purchase work equipment or send money in any form.

• Make job offers through unofficial channels or email addresses not ending in @billups.com.

To be considered for any open position at billups, you must apply directly through our official website at billups.com/careers. We do not accept applications via email, social media, or third-party job boards.
If you receive any suspicious communication claiming to be from billups—especially from non-@billups.com email addresses—do not respond or share any personal or financial information.
To verify the legitimacy of any message or job opportunity, please contact us directly at [email protected] or visit our official website.
Your safety and security are important to us — stay alert!