Creative Account Manager

Company Overview

At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.

Position Overview

The Creative Account Manager’s mission is to have full oversight and accountability for scope, schedule, quality, and budget of campaigns spanning creative intake through final file delivery. This role will provide client and internal communication resulting in the seamless execution of creative campaigns and projects.

Responsibilities

• Own client communication and manage client expectations on campaign level.
• Plan and manage internal development of creative through digital or manufacture production, collaborating with Account Directors, Premedia Leads and Digital Producers, obtaining while driving and overseeing project milestones.
• Develop estimates and proposals, based on account pricing strategies determined by account services, and manage budgets throughout the duration of the campaign through final billing. Responsible for managing budgets for maximum profitability.
• Utilize Adobe Workfront for project management of all efforts.
• Set expectations and provide creative goals to assigned Creative Directors or clear direction to the execution teams.
• Prepare agendas, organize, and conduct kick-offs and engage in ongoing status meetings.
• Oversee project resources allocation with the Creative Director and other Creative Account Managers, including coordination with freelancer and in-house resources.
• Coordinate with Creative Director to ensure work is meeting the overall creative intent and client quality expectations.
• Coordinate with Digital Producers, Premedia and Color Leads to ensure work is moving through production to meet the output goals (print, static digital, motion, etc.).
• Coordinate with Production Project Managers to ensure file delivery hand-off is complete for Product Teams.
• Provide ongoing progress updates to all stakeholders.
• Ownership of quality assurance from start to finish for creative through file deliverables, including comps and proofs.

Qualifications

Mandatory Qualifications:

• Creative Agency and/or Entertainment industry experience required.
• Minimum 4 years professional experience in a project management discipline.

Preferred Qualifications:

• Bachelor’s degree or equivalent, ideally in a marketing or related field.
• Ultimate client satisfaction mentality and approach.
• Proactive approach to identify and solve problems before they arise.
• Well versed in creative through premedia process for theatrical, streaming, and retail.
• Exceptional coordination and multi-tasking skills.
• Understanding of budgeting a range of project types as well as tracking burn rates.
• Attention to detail with outstanding analytic skills.
• Ability to work in a collaborative and team environment.
• Excellent verbal and written communication skills.
• Proficient in Outlook, Word, Excel, Adobe Creative Cloud and job tracking systems.
• Commitment to continued learning.
• Bilingual or multilingual proficiency in any language (including ASL) preferred

Pay Statement

EEO Statement

The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.