Site Director

Overview

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

Responsibilities

POSITION SUMMARY:We are currently hiring a Site Director to support our global, high-tech software client onsite Colorado Springs, Colorado. In this position you will oversee a cross functional technical team of 100+ people and support process improvements and projects as needed. This is a full-time, long-term, 100% onsite position with a standard work week where the candidate must be local to the Colorado Springs area and be already legally eligible for employment in the U.S. (cannot require visa sponsorship). Occasional travel required (<10%).

WHAT YOU WILL BE DOING: 

• Oversee service delivery at the customer site(s) on all project delivery matters. This includes adhering to financial budget, ensuring all deadlines are met and meeting quality goals & deliverables set by customers.
• Assist in hiring, training, maintaining and motivating staff.
• Help to diagnose problems, improve processes, and increase productivity/efficiency.
• Assist customer to manage the project budget (increase or reduce workload).
• Meet with managers regularly to discuss any changes, budget, performance, strategy & solutions.
• Collaborate regularly with manager(s) & leads to ensure quality services & discuss process improvement initiatives if needed.
• Pre-Sales Responsibility.
• Maintain quality control procedures.
• Solve operational problems.
• Provide regular training to staff including Beyondsoft company culture, technical and work process training.
• Promote strong communication.
• Fosters a continuous improvement culture and frequently contributes to development of new ideas and methods.
• Conduct performance review for Beyondsoft employees.
• Assist with onboarding and offboarding of employees
• Recruiting arrangement and interviewing.
• On-boarding documentations and on-boarding activities for new hires.

Qualifications

MINIMUM QUALIFICATIONS:

• 5-7 years of Operations Management experience.
• Bachelor's degree or equivalent experience is required.
• Prior experience with profit and loss statements is required.
• Must have a strong competency in MS Office programs including Outlook, Word, Excel, Power Point, MS Teams, etc.
• Previous cross-functional management experience preferred.
• Excellent communication skills in a technical business environment, both verbal and written.
• Strong communication skills with both direct and indirect reports. This includes being able to effectively communicate with employees and non-employees in a multi-level work environment.
• Strong communication and customer service skills with a high-level customer and their employees.
• Excellent problem-solving skills is needed.
• Must have a good business acumen.
• Must be able to work non-traditional hours as needed.
• Have the ability to lead and motivate team members.
• Must be an excellent team player.

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.

• A competitive pay of $100k/yr, depending on experience.
• 15 days per year of Paid Time Off (PTO).
• 8 paid holidays + 1 personal floating holiday.
• 401(k) retirement plan with company match.
• Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.
• Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.