Operations Manager - job 1 of 4
About Us
Barkbus is the nation's premier mobile dog grooming company. We are dog-loving creatives, operators, technologists, and entrepreneurs taking a Silicon Valley startup approach to disrupt and modernize the fragmented legacy pet grooming industry. Driven by our mission to deliver joy to pets and their people, we're proud to operate across California, Arizona, Colorado, Texas, Georgia, North Carolina, Florida, and Virginia. We’re the fastest-growing pet health & wellness startup in the country and would love you to join us in building the nation’s beloved pet brand.
Who We Are
We’re a collaborative, high-quality team of dog-lovers that solves problems with thoughtfulness, empathy, and speed. We have a big dream: to build a generational company that remakes the pet health & wellness industry nationally. We’re a fun, ambitious group that is working to build something new in pet care. We move with high velocity, collaborate closely, and deliver results faster than anyone in the market. We want your time at Barkbus to be the greatest time of your career. If you’re ready to build the future of pet care with high standards and speed, come on board. We need exceptional people to help us build something new in the world.
About This Role
Simply put - you love building teams, managing people, creating operational efficiencies, and you love dogs! The role is a great blend of leadership and business performance management. As a Grooming Operations Manager (GOM) at Barkbus, you will be responsible for building, growing, inspiring, and empowering a fantastic team of Barkbus Pet Stylists within your designated territory. The GOM will ensure that all Pet Stylists are prepared and equipped to deliver world-class grooming and customer service each and every day.
The ideal candidate understands how to empower and inspire while creating a healthy and positive environment for Pet Stylists to work in. You lead from the front by creating and implementing strategies and processes to achieve success for your territory. You mix your business acumen with your passion for operational excellence to simplify processes and enhance the performance of the territory. You are a dog-lover at heart, are both strategic and hands-on, and are excited by the challenge of building a start-up.
Role & Responsibilities
Oversee operations and drive performance across our four Denver hubs by leading, supporting, and growing a talented team of 25+ pet stylists to deliver exceptional grooming services and market growth.
Drive safety, efficiency, and effectiveness in all aspects of grooming operations, including mobile services and hub inventory
Accountable for team performance, including but not limited to attendance, productivity, rebooking, and customer experience
Act as the primary point of contact for day-to-day service and scheduling escalations to ensure the customer experience is always world-class
Own customer experience for the territory and work directly with pet parents to ensure the quality of service is as expected
Prioritize ongoing training, development, and engagement for Pet Stylists
Embody the Barkbus core values and ensure Pet Stylist accountability towards them
Develop and maintain productive relationships with internal cross-functional teams
Other engaging ad-hoc duties and projects may be assigned
Qualifications & Experience
Must be both a people and dog lover!
Minimum 5 years of experience leading teams with at least 2 years leading teams of 25+ employees.
Experience working in a dynamic and fast-paced startup environment.
Experience with performance management of employees.
Business acumen, knowledge of managing P&L, and business growth
Ability to quickly learn and become proficient with company tech systems.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to adapt to the needs of a changing and growing organization.
Pet or mobile service-related experience is a plus.
Compensation & Benefits
Competitive Base Salary: $80K-$95K, based on experience.
Annual bonus target of 10% base salary.
Stock options upon required tenure.
Comprehensive medical, dental, and vision insurance.
Retirement Savings Plan to support your future.
Pet Insurance to keep your furry friends healthy.
Monthly cell phone stipend to stay connected.
ClassPass membership to support your fitness and wellness goals.
Equal Opportunity
Barkbus is an equal-opportunity employer who celebrates diversity. Come as you are.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Support Utility and Production teams at Warner Bros. Discovery as a Department Clerk, handling service requests, billing, and administrative duties to keep operations running smoothly.
Utilities One seeks an Operations Manager – Engineering to lead their engineering execution teams and optimize operational performance across national telecom projects.
Join Connections Health Solutions as a Medical Records Specialist to support crisis care through accurate and confidential management of medical records.
Lead the H&M Portland Pioneer Place store as a Store Manager, driving sales, team development, and customer experience excellence in a dynamic retail setting.
An opportunity to manage operations and staff in a leading behavioral health outpatient facility specializing in eating disorders.
Support complex surgical and procedural scheduling at Emory Healthcare to ensure seamless care coordination and resource utilization.
Lead the Facilities Maintenance team at Warner Bros. Discovery to manage studio operations, building upkeep, and vendor relations in a dynamic entertainment environment.
Good Shepherd Hospice is looking for a full-time Administrative Assistant to provide essential administrative support in their Oklahoma City office.
Lead affiliate risk management and governance initiatives at American Express to ensure regulatory compliance and support product and service agreements.
Serve as a strategic Executive Assistant to the CEO at The Baylor Line, managing communications, operations, and projects with discretion and leadership in a hybrid nonprofit setting.
Lead design management for multi-discipline design-build projects, ensuring quality, efficiency, and client collaboration in Los Angeles.
Serve as Executive Director of the Oklahoma New Motor Vehicle Commission to lead regulatory operations, stakeholder relations, and legislative engagement in overseeing motor vehicle industry compliance.
Expeditors is looking for a detail-oriented Transportation Operations Coordinator to manage logistical activities and optimize transportation performance during night and weekend shifts.
Barkbus is already providing a far better experience for both dogs and their parents. We look forward to finding more ways to elevate that experience and making the service available to more people over the coming years.
2 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
