Service Delivery Intern
As a Service Delivery Manager Intern, you will support the delivery of Avertium’s Managed Services to our customers. You will work alongside our Cyber Fusion Center team to help coordinate security services, improve customer satisfaction, and contribute to internal operations. This is a great opportunity to gain hands-on experience in cybersecurity service delivery, customer success, and project coordination.
- Service Delivery and Operations Support
- Assist in organizing and tracking service delivery activities for customer accounts
- Support scheduling and coordination of internal teams to meet contract requirements
- Help monitor and report on key performance indicators related to service quality
- Learn how to analyze operational data and assist with process improvement initiatives
- Participate in meetings and help document action items and follow-ups
- Customer Relationship Support
- Help maintain positive relationships with customers by assisting with communication and issue resolution
- Participate in customer calls and meetings as appropriate
- Learn how to identify potential risks or service delivery gaps and escalate them to senior team members
- Financial and Strategic Support
- Assist in reviewing program budgets and forecasts
- Support the preparation of materials for leadership reviews
- Learn about strategic planning and how service delivery aligns with customer goals
- Learning and Development Opportunities
- Gain exposure to cyber security operations and managed services
- Develop an understanding of compliance and risk management in enterprise environments
- Work alongside experienced professionals and learn from real-world case scenarios
- Build foundational skills in project coordination, communication, and service management
- Required
- Current enrollment in a Bachelor’s program in Business Administration, Information Systems, Computer Science, Cybersecurity, or a related field
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Interest in cybersecurity and service delivery
- Ability to work both independently and collaboratively
- Preferred
- Familiarity with cybersecurity concepts or tools (such as Microsoft Defender or SentinelOne)
- Experience with data analysis, reporting, or customer service
- Previous internship or project experience related to IT, business, or cybersecurity
- #LI-CS1
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Avertium seeks an experienced PCI subject matter expert (active QSA) with payment card industry experience to lead PCI-DSS audits and provide consultative compliance guidance for enterprise clients.
Experienced project manager needed to oversee customer deployments and expansions at CoreSite data center campuses, ensuring on-time delivery and exceptional customer satisfaction on a 6-month contract.
Lead HRC's grants administration as the Supervising Grants Administration Manager, overseeing equity-focused grant portfolios, compliance systems, and a team supporting community partners.
Iterable is hiring a Senior Program Manager in the CEO’s Office to lead cross-functional, strategic initiatives and ensure alignment, accountability, and measurable outcomes across the company.
Ridgeline seeks an experienced Senior Project Manager to lead enterprise software implementations for investment management clients, working remotely with regular domestic travel.
Exact Sciences is hiring an Associate Director of Clinical Operations to lead a Clinical Affairs team and drive end-to-end execution of clinical studies supporting diagnostic development.
Lead mission-focused software development and sustainment programs for Diné Development Corporation, providing strategic oversight of planning, budgets, compliance, and stakeholder engagement in a remote US role.
Amgen is hiring a Senior Director to lead and transform enterprise resource management, applying advanced analytics and governance to optimize R&D workforce allocation and accelerate portfolio value.
Turner & Townsend is hiring a Project Management Analyst for its two-year Graduate Development Program in Phoenix to support client programs and gain broad project management experience.
ServiceNow is hiring a Staff Technical Program Manager to lead global Data & Analytics programs that drive product delivery, go-to-market readiness, and executive-level reporting.
Serve as a hands-on program and contract lead for SFAPD's reentry initiatives—managing grants/contracts, coordinating the CASC front desk, supporting the Reentry Council, and improving access to services for justice-involved clients.
Lead and coach an Agile delivery team as a Scrum Master for a fast-scaling digital product engineering company, supporting hybrid on-site delivery in Draper, UT.
Oscar Health is hiring an Associate to lead implementation and analysis of virtual care affordability programs, using data-driven project management to reduce cost and expand clinical programming.
Lead field operations for a large-scale retrofit inside an active semiconductor manufacturing facility, coordinating trades, enforcing safety, and ensuring on-time delivery.
Our mission is to make our customers’ world a safer place.
4 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
