Vice President, Project Delivery (Pharma Agency)

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. 

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. 

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.  

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs. 

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.  

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

The Vice President, Project Delivery is a visionary and strategic leader responsible for overseeing the successful delivery of client programs across multiple agency portfolios. As a senior member of the leadership team, the VP defines and drives the agency’s project delivery vision, ensuring excellence in execution, innovation in process, and measurable business impact for both clients and the agency.

The VP plays a pivotal role in shaping operational strategy, leading process change management, and ensuring cross-functional alignment among Client Services, Creative, Strategy, Technology, and Finance teams. This leader also partners closely with other capabilities across Avalere Health, with a focus on Access Marketing, to foster integration, efficiency, and shared accountability for delivery success.

This role reports to the SVP of Project Delivery and partners closely with functional leadership to deliver best-in-class work and drive profitable growth.

• Delivery Leadership
• Serve as a senior, strategic delivery lead, with a keen understanding of business goals, and guide agency teams to deliver solutions that drive measurable outcomes.
• Oversee delivery quality and operational excellence across multiple client portfolios or business units.
• Anticipate client needs and proactively recommend strategies, process improvements, and innovations to enhance engagement and performance.
• Lead delivery-related components of business development efforts, including scoping, pricing, and operational design for new opportunities.
• Operational & Financial Management
• Help to define and operationalize the agency’s delivery vision, frameworks, and methodologies to enable consistent excellence across programs.
• Oversee resourcing strategy, planning, and problem-solving, ensuring that the right people and capabilities are deployed to meet client and business needs.
• Partner with functional and capability leads to ensure teams are resourced effectively and projects are set up for success.
• Collaborate with other leaders to proactively identify and resolve resourcing conflicts, capacity challenges, and delivery risks.
• Oversee financial health and efficiency across multiple books of business, ensuring accuracy in forecasting, pricing, reconciliation, and profitability.
• Drive portfolio-level performance metrics for delivery teams, balancing scope, schedule, and financial discipline with creativity and innovation.
• Leadership & Talent Development
• Lead and inspire a team of Senior Directors and Directors, fostering leadership excellence, accountability, and a culture of growth and empowerment.
• Reinforce professional development pathways for project delivery professionals, emphasizing leadership readiness, strategic thinking, and cross-capability collaboration.
• Serve as a visible champion for integration across disciplines — partnering with other capability leads to ensure that project delivery contributes to holistic, client-centric solutions.
• Represent the Project Delivery function in senior leadership forums, influencing agency strategy, resource planning, and operational priorities.

• About You
• 15+ years of experience in project delivery, operations, or program management in an agency environment.
• Experience in pharmaceutical, healthcare, or regulated industries strongly preferred.
• Proven success leading delivery organizations managing $20M+ in annual revenue.
• Demonstrated ability to drive organizational transformation and operational excellence at scale.
• Deep expertise in complex, cross-functional program management.
• Strong financial acumen, with a track record of driving efficiency, margin growth, and profitability.
• Exceptional leadership, coaching, and talent development capabilities.
• Executive presence with strong communication, influence, and relationship-building skills across all levels and disciplines.
• Bachelor’s degree required; MBA or equivalent advanced degree preferred.

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August. 

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.  

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.