Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone.

At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.

Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.

Since launching in 2023, Assort has managed over 45M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.4/5, and we’ve achieved 11× revenue growth since Q4 2024. We’re scaling rapidly and expanding adoption across the entire healthcare industry.

About the Role

We’re seeking a Sales Engineer who thrives at the intersection of healthcare, AI, and enterprise sales.

As one of the first Sales Engineers at Assort Health, you’ll help provider organizations and digital health innovators understand, integrate, and scale our Voice AI and patient-access automation platform.

You’ll collaborate with Sales, Operations, and Engineering to design technical solutions, tailor demos, and ensure seamless evaluations from discovery to go-live. You’ll translate complex AI and interoperability concepts into clear clinical and operational value.

This role is for someone who understands both the technical and business sides. You should be as comfortable mapping out EHR and API workflows as you are leading a demo for a hospital executive.

What You’ll Do

• Lead technical discovery alongside AEs to uncover data sources, workflows, and integration constraints.

• Design and deliver tailored demos and proofs-of-concept that highlight measurable outcomes (e.g., improved scheduling efficiency, reduced call volume).

• Map integration paths across EHRs, CRMs, and patient engagement tools using APIs, FHIR, and HL7.

• Own the technical win: guide prospects through evaluation, security review, and early implementation.

• Partner with Engineering to surface field insights that influence roadmap and integration priorities.

• Develop scalable enablement content—solution briefs, demo scripts, data-flow diagrams, and technical FAQs.

• Stay ahead of trends in conversational AI, healthcare interoperability, and ambient clinical intelligence.

What You’ll Bring

• 5–8 years of experience in solutions consulting, implementation, or technical pre-sales within B2B enterprise SaaS.

• Technical Depth: Strong with REST APIs, data pipelines, and auth (OAuth, SSO); can debug and prototype integrations.

• AI/ML: Familiar with LLMs (prompting, retrieval, grounding), STT/NLP stacks, and major cloud AI services.

• Solution Design: Can diagram architectures for voice and workflow automation, mapping system data flows.

• Sales Collaboration: Connects technical proof to ROI; supports AEs in quantifying value.

• Communication: Explains complexity clearly; credible across technical and business audiences.

• Tech Stack: Knowledge of Twilio, AWS Connect, Google Cloud Speech, or similar voice tech.

• Startup experience: comfortable with ambiguity and fast iteration.

Nice-to-Haves

• Experience in healthcare AI, digital health SaaS, or workflow automation.

• Familiar with EHRs (Epic, Athena, eCW, NextGen), PHI, and HIPAA.

• Hands-on with Epic App Orchard, AthenaOne, Cerner, or Redox integrations.

• Understanding of SOC 2, HIPAA, and HITRUST compliance.

• Able to script in Python or JavaScript for demos or data transforms.

• Sold to or enabling provider groups, clinics, or health systems.

Benefits & Perks for Assorties

• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

• 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• 🏠 Hybrid Schedule - WFH Wednesdays

• 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

• 💪 Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it.

• 👵 401(k) – Let us help you plan for the future. We’ve got you covered.

How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result.

Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!