Solutions Engineer (AI)

At AssistRx, we combine AI technology and human insight to simplify patient access and drive better health outcomes. You’ll join a team where innovation and precision meet purpose—empowering healthcare organizations to make data smarter and more actionable.

AssistRx is seeking a highly skilled Solutions Engineer (AI) to serve as the technical bridge between our clients and our AI-driven data engineering team. This role combines data analytics, client consulting, and solution design to ensure that our AI augmentation products are effectively implemented, optimized, and adopted.

The ideal candidate has deep experience working with SQL, CRM ecosystems (especially Salesforce), and data integrations in healthcare. You will own technical discovery, workflow mapping, data validation, and transformation documentation—ensuring that our AI-enabled solutions deliver measurable client outcomes.

This position requires both technical expertise and strong communication skills—the ability to turn business challenges into elegant, data-driven solutions.

Key Responsibilities

• Lead technical discovery sessions with clients to assess workflows, CRM data (e.g., Salesforce, Veeva), and backend data systems.
• Develop and execute SQL queries and BI reports to explore, validate, and reconcile client data.
• Design and document data mapping between client objects and internal data models, defining transformation and normalization logic.
• Translate client business requirements into clear, actionable technical specifications for engineering teams.
• Review and validate code outputs and workflow logic to ensure alignment with design requirements and data accuracy.
• Produce technical and client-facing documentation explaining data flow, logic, and solution design.
• Provide quality assurance (QA/QC) oversight for data transformations, ensuring completeness, integrity, and reliability.
• Partner with Account Management and Engineering on post-implementation success, addressing issues and identifying enhancement opportunities.
• Support pre-sales and solution scoping activities by analyzing client data readiness and integration feasibility.

Minimum Qualifications

• Bachelor’s degree in Healthcare Informatics, Data Science, Computer Science, Information Systems, Business Analytics, or related field.
• 4–7 years of experience in data integration, analytics, or technical solution delivery, preferably in a client-facing environment.
• Proven experience with healthcare data or CRM-based programs, such as:
• Patient support or specialty pharmacy programs
• Nurse or case management systems
• Medication therapy management (MTM)
• Copay and reimbursement workflows
• Hub or patient access services

Preferred Qualifications (Highly Competitive Candidates Will Have):

• 5+ years of experience supporting healthcare or life sciences data integrations.
• Experience working with AI-powered analytics or predictive modeling tools.
• Demonstrated success in pre-sales or solution design roles involving complex data systems.
• Familiarity with ETL/ELT processes, dbt, or modern data stack tools.
• Experience delivering cloud-based analytics in a multi-tenant SaaS environment.

Technical Skills

• Advanced SQL skills for data exploration, validation, and transformation.
• Hands-on experience with data warehouse environments (Snowflake, MS SQL Server).
• Understanding of data modeling, normalization, and CRM architectures (Salesforce, Veeva, HubSpot).
• Proven ability to document and communicate data transformation logic clearly and concisely.
• Bonus skills:
• Python or scripting for automation and data manipulation
• API data structures (JSON/XML)
• Familiarity with AI/ML data pipelines or feature engineering

Consultative & Communication Strengths

• Skilled at leading technical discussions and translating complex data concepts into business language.
• Comfortable collaborating with both executive stakeholders and data engineers.
• Strong written and verbal communication skills with a client-service orientation.
• Ability to produce professional documentation and solution design materials.

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance
• Opportunity to impact patient outcomes through data-driven healthcare technology.
• Collaborative and mission-driven culture that values innovation and continuous learning.
• Access to cutting-edge cloud technologies and modern data engineering tools.
• Competitive compensation, comprehensive benefits, and career growth opportunities
  

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire