Senior Executive Assistant / Operations Coordinator (Marketing)
Role Overview
We're hiring a proactive, senior EA/Operations Coordinator to be the founder’s right hand—owning communications, keeping projects on track across several marketing businesses, and jumping into hands-on deliverables (reports, decks, light PM). You’ll ensure nothing falls through the cracks, create clarity for the team and clients, and move work from 80% → shipped with minimal hand-holding.
Key Responsibilities
Executive support & communications
● Manage inbox and calendar; draft and send emails as self or on behalf of the founder per guidelines.
● Maintain tight response SLAs; create daily/weekly priority briefs and follow-up lists.
● Prepare meeting agendas, capture actions/decisions, and drive follow-through.
Project coordination (multi-venture)
● Build and maintain lightweight project plans (timelines, owners, checkpoints) across:
○ Performance marketing accounts
○ Outbound GTM initiatives
○ A SaaS implementation workstream
● Coordinate internal team and client communications; surface risks early and propose fixes.
● Create/update trackers, pipelines, and simple dashboards for status and results.
Marketing ops & deliverables
● Assemble reports and client-ready decks (slides, one-pagers, summaries).
● Support ad-hoc marketing tasks (pulling metrics, QA on campaigns/pages, asset wrangling).
● Document SOPs/templates to make recurring work faster and more consistent.
Rhythm & tooling
● Set a reliable operating cadence: weekly planning, mid-week checkpoints, EOW recap.
● Keep work organized in PM/knowledge tools; enforce naming conventions and task hygiene.
- 5–7+ years in an Executive Assistant, Operations Coordinator, Project Manager, or Account/Client Success role within marketing, DTC/e-commerce, or SaaS.
- Outstanding written and verbal English; confident in client-facing comms.
- Proven ownership mindset: anticipates needs, asks sharp questions, and closes loops.
- Tool-confident: Google Workspace, Slack, Sheets, and at least one PM tool
- (Asana/Trello/ClickUp/Notion). Comfortable learning founder-preferred systems quickly.
- Strong slides/reporting skills (Google Slides, PowerPoint, or Canva).
- High integrity and discretion when handling sensitive information and accounts.
- Familiarity with performance marketing concepts/metrics (e.g., CAC/ROAS/CTR, simple dashboarding).
- Experience coordinating outbound/GTM motions or basic CRM hygiene (HubSpot, Pipedrive, Salesforce).
- Light data handling in Sheets (lookups, filters, pivots) and QA mindset.
- Inbox and calendar stabilized with clear rules of engagement; response times consistently met.
- Single source of truth for projects (board + weekly status) across businesses.
- On-time delivery of reports/decks with minimal revisions; clients experience clear, timely updates.
- Documented micro-SOPs and templates reduce recurring task time by 20–30%.
- Founder spends measurably more time on high-value work; fewer “dropped balls.”
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
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