Senior Product Designer II

Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that’s engaging and effective.

As a Sr Manager, Product Design, you are a strategic, people-first leader who ensures our designers own usability throughout the product lifecycle, champions design excellence, and builds high-performing teams. You lead a team of senior designers across a broad and evolving product area, helping them grow in scope, influence, and confidence. You coach not only your direct reports but also align with your management tripod peers to coach the tripods they operate within, modeling strong collaboration, strategic alignment, and outcome-driven design.

You are accountable for the design quality and usability of solutions shipped by your team and bring clarity and focus through ambiguity as our organization scales. You partner deeply with Product Management and Engineering leadership to cultivate healthy tripods and ensure usability is upheld across discovery, delivery, and iteration. You support and shape how empowered product teams move from discovery to outcomes, embedding design into every part of the product development process.

You operate with autonomy, hold deep domain expertise, and contribute strategic leadership across the broader design org.

• Overall Impact
• Act as the design lead within your tripod, partnering closely with Product Management and Engineering to guide product discovery, usability standards, and customer learning.
• Take ownership of large, ambiguous features or product areas, and confidently contribute across multiple surfaces to drive clarity and cohesion.
• Effectively influence direction through design storytelling, research synthesis, and clear product thinking.
• Anticipate edge cases and usability risks early; drive evidence-led iteration across EA, beta, and GA.
• Uplevel those around you through mentorship, feedback, and active contributions to team rituals and process improvement.
• Raise the bar for usability within a product area, contributing new patterns to our design system to empower team-wide efficiency at scale.
• Essential Functions
• Usability Ownership
• Lead usability across your tripod by framing problems, surfacing assumptions, and co-creating solutions informed by data and user insights.
• Set and uphold the usability bar from early access to GA, ensuring iterative work feels trustworthy, complete, and customer-ready.
• Balance speed and quality while clearly articulating tradeoffs and validating design decisions with lightweight testing.
• Apply deep product knowledge and business context to make strategic design decisions that prioritize user success.
• Participate  in customer discovery sessions and serve as the expert on customer needs within an area
• Design Execution
• Deliver detailed design specs with full states and interactions, leveraging and contributing to the design system.
• Turn complexity into simplicity by designing intuitive flows, wireframes, and high-fidelity prototypes.
• Track design decisions and rationale; share proactively to build shared understanding across teams.
• Identify, test, and scale new methods, tools, or workflows to improve design and development efficiency across products and teams.
• Lead Design QA in collaboration with Eng and QA partners, ensuring usability, consistency, and polish are upheld before launch.
• Collaboration & Tripod Leadership
• Serve as a trusted partner in your product tripod, owning usability and helping shape roadmap priorities, scope decisions, and product bets.
• Own the prioritization and scoping of design initiatives that span multiple projects, ensuring alignment and creating visibility where design work is happening.
• Facilitate alignment across disciplines by making problems visible to peers and leadership, decisions clear, and evidence central to the conversation.
• Support a culture of inclusive feedback by seeking input from peers and partners early and throughout the process while owning the ultimate usability outcome.
• Team Citizenship
• Model high standards of craft, collaboration, and accountability.
• Mentor mid-level designers, offering guidance on design systems, critique, and career growth. Share product thinking and usability expertise across the broader org, supporting cross-functional growth.
• Proactively contribute to team rituals (crits, QAs, planning) and help evolve design practices and processes.
• Be a culture carrier, championing inclusivity, curiosity, and feedback in your day-to-day work.

• 8–10 years of product design experience, including ownership of end-to-end solutions in modern SaaS environments.
• A strong portfolio demonstrating design leadership across complex, multi-state flows or systems.
• High level of expertise in Figma and a solid understanding of responsive design and design systems.
• Fluency in user-centered design principles, usability heuristics, and rapid prototyping techniques.
• Experience working in empowered product teams (tripods or trios) and driving outcomes through collaboration.
• Excellent storytelling and communication skills, bringing others along in your thinking.
• Self-directed, resilient, and proactive, you seek clarity, raise the bar, and unblock others.
• Highly accountable and strong prioritization skills
• Proven track record of influencing organizational design strategies beyond direct product scope.

• Experience with hypothesis-driven product development
• Familiarity with user research tools (e.g., Maze, UserTesting, or analytics platforms)
• Track record of mentoring or leveling up peers

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

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