Director Assistant – Network Product & Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Introduction

Global Merchant & Network Services primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally.

Network & Acquirer Solutions (NAS) drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year.

About The Role

Reporting to the Senior Vice President - Amex Global Network, the Director Assistant will be responsible for managing a range of strategic and complex business priorities. The Director Assistant will collaborate across a variety of business partners, crafting all executive presentations and reviews and manage requests from American Express Senior Management.

Core responsibilities include organize Business Unit Reviews, prepare the Network Council, lead the investment planning process for the Network, coordinate business case creation & evaluation, and Roadmap publications & reviews.

Other responsibilities include driving critical business initiatives, coordinating cross-team initiatives, preparing all official communications, partnering with various teams relating to overarching Network initiatives, while also leading all talent-related processes.

The Director Assistant is expected to provide strategic insight and thought leadership around various business initiatives including business strategy, strategic & operational planning and organizational evolution.  

This position requires regular interaction with all teams within the NAS Network Product & Enablement team, the GMNS Executive offices, the CEG team, the Finance team, and other NAS teams (including COEs).

It also requires flexibility and the ability to effectively function in a dynamic environment, including the ability to address ad hoc projects that arise based on developing business needs while balancing other priorities.

Requirements/Qualifications

• Results Oriented: Proven track record of working across various business partners to deliver key strategic projects. 
• Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means. 
• Effective communicator and influencer: Demonstrated ability to effectively influence and organize people to drive complex organizational and business strategy changes. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.  
• Cross-functional team leadership: Ability to mobilize and lead cross-functional team collaboration to achieve results in a fast paced, multi-partner environment with constant change. Demonstrated track record for delivering results in complex and highly matrixed organizations. 
• Strategic Thinker: Proven ability to translate ideas into executable business strategies and plans.
• Business Acumen: Strong business and financial acumen and analytically focused
• Prioritization: Superior organizational and project management skills with an ability to anticipate and prioritize
• Previous Experience: Consulting or corporate strategy background and payments experience preferred

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.