Analyst - Hilton Cobrand Product Management - job 2 of 11

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Team:

Accelerating growth in our Cobrand portfolios is central to our company’s strategy to meet our customers’ evolving buying and payment needs while diversifying revenue streams and driving top line growth. The Cobrand team within Global Consumer Services Group leads the company’s efforts to manage our relationships with Cobrand partners and expand our suite of consumer lending products bringing deep expertise to deliver products, services, and strategies that will enhance our competitive position in each of our markets.  The Hilton Product team leads the strategic product management, business strategy, customer experience and relationship management with our partner counterparts, with the goal of attracting, engaging, and retaining Hilton Honors Card Members.

The Role:

The Analyst, Hilton Co-Brand Product Management will be responsible for managing portfolio operations, leading portfolio performance reporting, performing competitive analysis and garnering customer insights, and supporting team members with in-flight initiatives as needed. Additionally, this individual will interface with our external partners at Hilton.

Will consider Analyst or Sr Analyst candidates for this role.

Key Responsibilities:

• Manage portfolio operations for Hilton Consumer Co-Brand portfolio, including invoicing, third-party management, risk processes, and overall ensuring compliant operations.
• Lead portfolio performance reporting to track portfolio trends and inform key stakeholders, internal and external.
• Perform competitive analysis of the Hilton Co-Brand vs. the competitive set.
• Review customer sentiment across online and internal forums.
• Interface with Hilton partners and support internal teams who work on the portfolio.

What we’re looking for: 

• Enthusiastic attitude - Optimistic and proactive approach. Eager to learn and gain new skills.  
• Excellent communicator - Excellent oral and written communication skills who proactively updates leader and stakeholders. 
• Strong collaborator - Collaborative partner who can manage cross-functional stakeholders on a variety of initiatives. 
• Solution-driven - Proactively identifies and solves challenges. 
• Analytical mindset - Comfort with using data, and ability to synthesize data into actionable insights and recommendations
• Partner Manager - Strong relationship management skills, with proven ability to influence internally and externally 

Required qualifications:

• Internship - 2 years' experience
• Bachelor's degree
• Strong proficiency in MS Excel and PowerPoint
• Excellent written and verbal communication skills

Preferred qualifications:

• Experience in Partner Management, Finance or Marketing  

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.