Ski & Ride School Supervisor - Winter 25/26

Position Title: Ski and Ride School Supervisor 

Employee Type: Seasonal, Full-Time, Hourly 

Business Unit: Ski and Ride School  

Position Reports to: Assistant Director, Administrative Manager  

Positions Reporting to this Role: Instructors   

Location: Crystal Mountain, Washington State 

Wage Range: $24.00 to $28.00 DOE 

Approximate Start & End Date: November 3rd, 2025 – April 26th, 2026 

ESSENTIAL DUTIES 

• Follow daily duties checklist provided for your supervisor position 

• Communicate effectively with the Assistant Director, Director, and Administrative Mgr. about staff training needs, procedural inefficiencies, pay or employee engagement issues, and the midweek “handoff”  

• Oversee daily set up and take down of the area you’re supervising 

• Collaboratively solve staff shortages and scheduling conflicts amongst the Supervisor Team and Private Lesson Coordinators 

• Mentor and train instructors on school policies, practices, lineup responsibilities and verify that they’re following them 

• Clearly and accurately record class & timekeeping information for instructors with Flaik scanners, and record it on the payroll sheet for your area 

• Transfer personal notes about paid tasks done by instructors to the applicable payroll sheet 

• Facilitate assistance for guests going through the rental shop on busy days 

• Collect information about student ability level and goals from instructors during lineup 

• Create appropriate classes based on student abilities, ages, and class size goals  

• Assign the appropriate instructors to classes and other assignments based on instructor’s experience, confidence, and capabilities 

• Monitor classes out on the snow. Offer instructors support if necessary and provide feedback on instructor performance.  

• Facilitate & supervise lunch time if running the Kid’s Learning Center 

• Monitor performance metrics in Flaik to make operational adjustments necessary to accomplish department financial goals 

• Act as the point person for guest recovery scenarios occurring in the area you’re supervising 

• Other duties as assigned. 

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. 

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS 

• Supervisory experience in a Snowsports school. 

• Prior experience working with children 

• Level 2 PSIA/AASI certification preferred with children-specific training experience 

• Ability to create and implement ideas for great youth experiences on snow. 

• Ability to effectively delegate to a team, or be delegated to, in order to carry out all necessary operational activities (not attempting to do everything yourself) 

• Five years plus experience in Snowsports operations preferred. 

• Must have experience in Microsoft Office products.  

• Experience with Flaik Snowsports Management Tool is preferred 

• Exceptional customer service and communication skills at all levels. 

• Leadership skills with the ability to assess, motivate and train staff. 

PHYSICAL DEMANDS AND WORKING CONDITIONS 

• This position may be required to work evenings, weekends and holidays while in operation. 

• Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis. 

• Manual dexterity to operate a computer and other common office equipment on a constant basis. 

• Auditory and visual acuity to communicate with computers, phones, and mobile devices and basic office equipment on a constant basis. 

• Ability to work for extended periods of time while on skis/snowboard.  

• Able to spend long periods outside without breaks in a variety of weather conditions. (Minimum 2 hours) 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. 

An Equal Opportunity Employer