Palisades Tahoe

We share the spirit of these legendary mountains with the world. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Assists with administrative duties in the fast paced Human Resources office. Duties include: onboarding new employees, completion of new hire paperwork, data entry, and other assigned projects. Provides accurate and prompt responses to all employment related questions while providing exceptional service to our internal guests. Seasonal full time role supporting the team through our peak onboarding season into the new year. In office role, with a schedule that includes weekends and holidays.

Applicants must be 18 years of age.

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $18.68 - $24.28 per hour

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Customer Service

• Warmly welcome, greet and assist new and current employees; provide accurate information about employment opportunities, employee policies, events, and business operations for Palisades Tahoe.
• Answer phones, respond to voicemails, emails, Freshservice tickets, and assist high volume walk-in traffic.
• Assist applicants and employees in use recruiting and onboarding system, verifies identity for I-9 forms, request work permits, and remain compliant with all state and federal laws as we onboard new and returning employees.

Data Entry

• Data entry of new hire and returning staff, approximately 1,600 people.
• Regular maintenance of HRIS system, audit data, and make corrections.
• Tracking background checks, compliance of the I-9 process and verification to work in the US, and other employment requirements.

Administrative

• Filing, shredding, office organization, auditing for compliance.
• Assist the HR leadership team as needed with day to day tasks as well as special projects as needed.
• Assist with employee housing admin as needed.
• Assist with Payroll administrative duties as assigned.

Competencies and Job Requirements:

Required: 

• Able to work within a fast paced, high volume demanding environment.
• Excellent organizational and problem-solving skills with the ability to handle multiple tasks.
• Ability to work autonomously and use resources.
• Able to maintain a high level of confidentiality.
• Maintain compliance with state and federal employment laws and ensure accuracy with processes and procedures.
• Intermediate to advanced computer skills, proficient in Microsoft Word, Excel, Outlook, and web browsers.
• Effective communication skills, oral & written.
• Strong sense of customer service & safety awareness.
• Have a neat & clean appearance in compliance with the company grooming standards.
• Punctual, able to report at scheduled start time.
• Work well as part of a team.
• Able to work with minimum supervision.

Education and Experience:

Required:

• High School Diploma or GED
• Six months administrative or HR experience and/or training; or equivalent combination of education and experience

Preferred

• Experience in the ski resort industry

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Sits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: General office equipment

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility.  Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.