Dispatcher
Work, Play, Get Paid, and Enjoy the Perks!
Housing: Affordable on-mountain employee housing available for rent.
Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
Pay: $15.25 per hour
Start Date: The end of November and beginning of December with positions available throughout the season.
This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!
Schedule: May require working early mornings, evenings, weekends, and holidays
Employee Perks:
Medical Benefits – Minimal Essentials Coverage available
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
Why Work with Us?
Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work.
Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home.
Job Responsibilities:
Answer and direct phone calls; maintain up-to-date contact directories
Dispatch emergency situations to appropriate departments promptly
Maintain current knowledge of resort operations; communicate professionally via radio and phone
Keep accurate records of radio units, phone systems, and resort personnel
Assist departments by paging or radioing staff as needed
Ensure confidentiality of all customer and employee information
Monitor weather alerts via online tools and Thor-Guard system; communicate updates
Log phone issues and report to IT help desk
Maintain accurate database forms and system entries
Operate and monitor CCTV systems; report suspicious activity
Secure the Dispatch Office and monitor alarm/access control systems
Attend training sessions to stay current on protocols and technology
Comply with all regulations and uphold resort standards
Support team operations and assist with additional tasks as needed
Education:
- High School Diploma or GED
Preferred Experience:
Intermediate computer knowledge is required
Complete a passing score on the Central Station Operator Course Level One within six months of hire date.
All Information above is subject to change at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Snowshoe is an equal opportunity employer.
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