Senior Director, Health Research and Insights

Altarum is seeking a Senior Director, Health Research and Insights for its Population Health division to lead our Health Research and Insights practice, overseeing and leading projects and portfolio growth, supervising and mentoring staff, providing operational and financial inputs to leadership, maintaining client and partner relationships, leading select proposals and business development efforts, providing support to your division leader (VP) and providing thought leadership in your area of expertise. This role reports to the VP, Population Health, and serves as a member of the enterprise-wide Leadership Council. 

Responsibilities:

• Develop and maintain relationships with funders and partners and work on strategic growth within the practice area and division   
• Monitor, identify, and pursue opportunities through new, extended or expanded growth   
• Develop relationships with external contacts, consultants, and experts in the field to help further organizational goals and fulfill Altarum’s mission.   
• Lead technical proposals and contribute to level of estimate and staffing plans   
• Help to identify and train staff to contribute to proposals and work on the new opportunities   
• Conceptualize and contribute to writing proposals  
• Review draft proposals  
• Gather intel to inform Go-No-Go decisions about funding opportunities; respond regularly to decisions impacting your practice area and lead practice area discussions on weekly opportunity review meeting 
• Collaborate with the VP, Growth, to maintain an accurate and up-to-date pipeline 
• Evolve practice area capabilities from primarily quantitative research portfolio into a mixed-methods portfolio that couples research and analytics findings with insights and experience design to provide customer experience (CX) and employee experience (EX) journey mapping and strategy services (including patient, veteran, and other key health audience experiences) 

• Lead and manage a portfolio of health-focused research, analytics, and experience insights contracts, grants, and cooperative agreements   
• Provide support to practice area leadership and provide operational, project and financial input for your portfolio of projects and clients 
• Develop and maintain productive relationships with clients, including developing appropriate approaches to addressing client concerns and pain points   
• Work with direct reports to monitor and track your team’s project execution to ensure budgets and timelines are met  
• Implement quality assurance and control processes for project deliverables and services  
• Review and quality check projects, prepare monthly status reports and financial reports  
• Prepare presentations and conduct in-process reviews with leadership and client staff  
• Identify subcontractor needs and sources, review statements of work and monitor subcontractor performance   
• Oversee development of project plans and resources estimates, including planning level of effort projections for projects in your portfolio; set objectives, develop project work plans, establish milestones, and assign tasks to staff to fulfill scope of work  
• Track and deliver KPIs (key performance indicators)  

• Contribute to and lead publications, conference presentations, webinars etc. in your area of expertise   
• Write and publish blog posts and thought leadership pieces for Altarum and others as applicable   
• Participate in strategic planning and visioning sessions and lead ad-hoc strategic efforts in your areas of expertise    

• Coordinate with other Project Directors and managers to ensure that staff are allocated appropriately as needed across projects  
• Provide constructive feedback and guidance  
• Discuss and document professional development goals and progress  
• Address performance issues and discuss areas for growth   
• Identify projects and opportunities and structure tasking to provide growth and professional development   
• Coach on problem solving to address issues as needed   

• 10+ years of relevant work experience in public health - managing federal and/or state contracts
• Bachelor’s degree and/or master’s degree in a related field / MPH or PhD preferred, but not required 
• Assertive and persuasive communication (written, verbal, and listening) and ability to publish and present work products and thought leadership pieces 
• Experience leading responses to RFP/RFI/RFQ for Federal, State and Philanthropic opportunities   
• Experience building new relationships and maintaining strong partners  
• Analytical and critical thinking skills    
• People management and leadership skills to mentor staff for personal development and encourage team-oriented collaboration 
• Strong qualitative and quantitative research study design skills, especially with survey research 
• Experience translating research findings into journey maps and actionable insights for health (or other government) organizations to improve experiences for veterans, patients, clinicians, and other end-users   
• Expertise and experience in health data analysis, such as economic and policy analysis related to healthcare   

• At this time, we will only accept candidates who are presently eligible to work in the United States and will not require sponsorship.
• Our organization requires that all work, for the duration of your employment, must be completed in the continental U.S. unless required by contract.
• If you are local to our offices in Arlington, Silver Spring or Novi, this role will be hybrid (in office on Wednesdays - collaboration days).
• Must be able to work during eastern time unless approved by your manager.
• Employees working remotely must have a dedicated, ergonomically appropriate workspace free from distractions with a mobile device that allows for productive and efficient conduct of business.

Altarum is a nonprofit organization focused on improving the health of individuals with fewer financial resources and populations disenfranchised by the health care system.  We work primarily on behalf of federal and state governments to design and implement solutions that achieve measurable results.  We combine our expertise in public health and health care delivery with technology development and implementation, practice transformation, training and technical assistance, quality improvement, data analytics, and applied research and evaluation. Our innovative solutions and proven processes lead to better value and health for all.  

Altarum is an equal opportunity employer that provides employment and opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law.