Customer Service Specialist - job 1 of 8
Company Description
At Dinamic AS Group, we are committed to delivering excellence in every interaction. As a dynamic and innovative company, we pride ourselves on fostering a professional environment where talent is recognized, growth is encouraged, and every team member plays a pivotal role in shaping our success.
Job Description
We are seeking a Customer Service Specialist to join our team in Chicago, IL. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will help ensure a seamless experience for our customers while representing the professionalism and values of Dinamic AS Group.
Responsibilities
Respond to customer inquiries via phone, email, and chat promptly and professionally.
Resolve customer issues efficiently, ensuring high levels of satisfaction.
Maintain accurate records of interactions and transactions.
Collaborate with internal teams to address customer needs and provide solutions.
Continuously identify opportunities to improve service processes.
Qualifications
Strong communication and interpersonal skills.
Ability to problem-solve and think critically.
Detail-oriented with excellent organizational skills.
Positive attitude and a professional demeanor.
Eagerness to learn and grow within the company.
Additional Information
Competitive salary: $50,000 - $53,000 per year.
Opportunities for professional growth and career advancement.
Comprehensive training and development programs.
Supportive and collaborative work environment.
Full-time employment with benefits.
Average salary estimate
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