Job Description Summary

In this position as a Clinical Applications Specialist, MI Pharmaceutical Diagnostics (PDx), you will contribute to the development of the US knowledge base in product, clinical, and software knowledge, skills, and competence within the growing care areas of the PDx business. Your role will support and enhance the overall strategic vision of GE HealthCare with customer and partner stakeholders.

Job Description

Responsibilities

• Develop product, clinical, workflow, and software knowledge, skills, and competence within the Nuclear Medicine and PET modality customers supporting GE Healthcare’s radiopharmaceutical portfolio (Neurology, Cardiology, Oncology) and including DaTQUANT quantification software.

• Collaborate and coordinate the delivery of on-site and virtual customer training, including pre-training coordination, patient go-live support, and ongoing post-go-live training and support as needed over the product's lifecycle. Participate in the company scheduling process for these events.

• Build solid customer relations by interfacing directly with customers including physicians, nurses, technologists, scheduling, and business office staff. Serve as the interface between the customer and GE.

• Collaborate with Field Sales teams to support pre-sale product activities such as image reviews, DaTQUANT quantification demos, technical product support, or similar activities.

• Present on GEHC MI products at conferences, speaking events, and customer events as needed to support clinical education of products. Present CE credits to technologists. Present Reader Training to Imagers.

• Communicate all relevant product offering intelligence including customer concerns, opportunities, and competitive information to appropriate internal parties such as Management, Supply, Field Sales, Marketing, Market Access, and Medical Affairs. On request, participate in company work streams around clinical and business processes.

• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how the work of own team integrates with other teams and contributes to the area.

• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.

• Expeditiously communicates appropriate customer questions to Medical Science.

• Collaborate with CMO partners as needed to support customers and market growth.

• Ensure a compliant, ethical culture to promote GEHC products and adhere to the highest ethical standards.

• Additional projects and initiatives as required.

Qualifications

• CNMT or equivalent specific Nuclear Medicine modality certification.

• 4+ years of clinical imaging experience including a minimum of 3 years’ experience with Nuclear Medicine and PET modalities; Cardiac experience preferred.

• Comfortable in a clinical/patient environment.

• Required to travel extensively 85+% (4-5 days per week including overnights and some weekends) within the US and Canada (USCAN) via multiple modes of transportation (car, air travel, train, etc.) as necessary for onsite customer education and training.

• Residence located no more than 1 hour from a major airport.

• Proficient use of software applications, such as Windows Outlook, Word, PowerPoint, and Excel, and navigating other computer and web-based tools (intranet/internet/apps); CRM

• Ability to learn specialized industry-specific software and provide digital education and training solutions.  Preference for familiarity with viewing software such as MIM, Hermes, and Syngo.

• Must register with one or more vendor credentialing services by various customer hospitals. This requires but is not limited to, proof of immunization for mumps, measles, and rubella (MMR) and hepatitis and drug testing /screening. 

Desired Characteristics

• Ability to support and contribute to strategy and innovation. Through ongoing successes, new expectations and contributions are generated to transform the clinical education experience.

• Exceptional people skills. Behaviors are adaptive, functional, and constructive. 

• Ability to document, plan, market, and execute programs
  Self-confident, service-oriented, conscientious, assertive, persistent, motivated, flexible and a collaborator. 

• Strong training and communication skills including oral, written, and presentation skills.

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While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.