Client Relationship Manager - job 1 of 9
Company Description
About Us
At Reboot Staff, we specialize in delivering efficient workforce solutions tailored to meet the evolving needs of modern businesses. Our commitment to excellence, reliability, and growth drives us to connect organizations with skilled professionals across multiple sectors. We believe in fostering a collaborative environment where every team member contributes to success and innovation.
Job Description
Job Description
We are seeking a highly motivated and professional Client Relationship Manager to join our team in Madison, WI. In this role, you will be the primary point of contact for our clients, ensuring exceptional service delivery and long-lasting business relationships. You will work closely with both internal teams and external partners to understand staffing needs, provide strategic guidance, and promote client satisfaction.
Responsibilities
Build and maintain strong, long-term relationships with clients
Act as the liaison between clients and internal staffing teams
Monitor account activity and ensure the delivery of quality staffing services
Identify client needs and provide customized workforce solutions
Conduct regular check-ins, feedback sessions, and performance evaluations
Resolve client issues promptly and effectively
Collaborate with business development to support client expansion
Prepare reports, track metrics, and provide insights for continuous improvement
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, or related field (or equivalent experience)
2+ years of experience in client management, account coordination, or staffing preferred
Strong interpersonal and communication skills
Excellent organizational and problem-solving abilities
Ability to manage multiple accounts and meet deadlines
Proficiency in MS Office; CRM experience is a plus
A customer-first attitude and professional demeanor
Additional Information
Benefits
Competitive salary ($53,000 - $59,000 per year)
Opportunities for professional growth and career advancement
Supportive team culture focused on development and collaboration
On-the-job training and skill-building workshops
Paid time off, holidays, and health benefits package
Average salary estimate
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