Aircraft Servicing Programs Specialist

Short Description

The Aircraft Servicing Specialist is responsible for assisting the Senior Manager of Stations Programs in maintaining overall compliance and maintenance with Allegiant’s aircraft servicing programs including, but not limited to, the Federal Aviation Administration (FAA) Approved Allegiant Deice/Anti-Ice Program, the FAA Accepted Allegiant Fuel Servicing Program, and the Allegiant Aircraft Appearance Program.

Summary

The Aircraft Servicing Programs Specialist assists in daily, weekly, monthly, and annual tasks applicable to each aircraft servicing program. These tasks include, but are not limited to, training compliance, providing and implementing training, maintaining program manuals and forms, and maintaining service provider relationships.

Visa Sponsorship Available: No

Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education: Bachelor’s Degree

Education Details:

Bachelor's degree in related field.

Certification: No

Certification Details:

N/A

Years of Experience:

Minimum two (2) years of airline operations experience.

Credit Check: No

Valid/Unexpired Passport Book: No

Valid/Unexpired Driver's License: Yes

• Must be disciplined and able to perform independently without coaching to execute program initiatives.

• Well-developed planning and organizational skills.

• Ability to attend and successfully complete required training.

• Ability and willingness to travel (up to 25% required).

• Ability to work in a sometimes stressful environment.

• Strong planning, time management, and organizational skills to accomplish required goals and objectives.

• Team-oriented approach and a positive attitude.

• Ability to make reasoned, measured decisions based on analysis of facts and evaluation of pros and cons of potential decisions.

• Strong interpersonal skills and the ability to communicate effectively with a wide range of individuals.

• Strong communication skills—comfortable with written and verbal presentations, including active participation in meetings, conference calls, training events, and seminars as required.

• High level of proficiency in Microsoft Office software.

• Effective verbal and written communication skills.

Preferred Requirements

• Knowledge of Air Transportation Association (ATA) Specification 103 Fuel Quality Jet Standards and National Fire Protection Association (NFPA) 407 Standard for Aircraft Fuel Servicing.

• Knowledge of International Air Transport Association (IATA) and applicable IATA Operational Safety Audits (IOSA).

• Knowledge of Federal Aviation Regulations related to applicable aircraft servicing programs.

Job Duties

• Assist in monitoring and maintaining aircraft servicing program reports (e.g., training, services, KPIs, compliance, etc.).

• Assist in ensuring contracted aircraft servicing providers’ identity accounts are accurate and properly maintained.

• Assist in ensuring all applicable aircraft servicing program training records are maintained, updated, and compliant with the respective program.

Created By: Mia Washington July 10, 2025 Version: 14

• Assist in updating the Allegiant internal system to accurately reflect the approval status of contracted aircraft servicing providers.

• Assist in reviewing and verifying contracted deice vendors’ required preseason submissions (e.g., regulatory training records, fluid testing results, equipment documentation, etc.).

• Assist in maintaining applicable aircraft servicing program manuals, associated guides, and forms.

• Assist in maintaining training materials for applicable aircraft servicing programs.

• Assist with reviewing internal and external audit responses.

• Assist in performing root cause analyses of identified non-conformance areas to mitigate risks.

• Assist in reviewing audit reports and support the development of corrective action plans to ensure proper implementation.

• Coordinate with Maintenance, Station Operations, and contracted service providers to ensure Ultra and Exterior cleans are scheduled and completed within outlined timeframes.

• Assist with required annual preseason training sessions for deice trainers.

• Assist in reviewing and addressing feedback reports related to aircraft servicing programs.

• Assist in reviewing and processing invoices related to aircraft servicing programs, as necessary.

• Collaborate effectively with various departments across the organization.

• Interface with departments to ensure consistency in policies, manuals, and employee communications.

• Act as the designee for the Sr. Manager of Stations Programs, as necessary.

• Provide subject-matter guidance on program-related topics to employees and contracted service providers.

• Serve in a dual role as a qualified Corporate Deice Trainer.

• Ensure Allegiant’s values are understood and applied in daily duties and responsibilities.

• Travel to various locations throughout the year to build and maintain relationships with contracted service providers, deliver training sessions, and ensure compliance with the Allegiant Deice/Anti-Ice Program, Fuel Servicing Program, and Aircraft Appearance Program.

• Assist with other projects and duties as assigned. Model Allegiant’s customer service standards through personal actions.

• Perform other responsibilities as assigned.

Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs