Homeless Street Outreach Worker

Access Services is hiring a Homeless Street Outreach Worker for our Street Outreach team based out of Plymouth Meeting, PA.  Access Services is a human services non-profit, providing a range of housing social services and public health support to our local communities across Montgomery County, PA.  Learn more about our work here: Housing and Homeless Services - Access Services. 

Do you have a strong passion for housing equity, and helping those in your community who are currently experiencing homelessness? Are you a person who values being present with others on their hardest days, and willing to work with a team to find short term resources, and long-term solutions for those who we serve?

As a Homeless Street Outreach Worker, your daily work will involve taking initiative to respond to individuals who report as homeless in Montgomery County, organizing, and coordinating services for them. You will apply the Access Services holistic philosophy of care in the services you provide to meet the needs of individuals and families. As a Homeless Street Outreach Worker, you will be a bridge between those in need to housing and resources, so you will be using assessment and screening tools. This will enable the people you serve be connected to the resources they need, while continually maintaining the goals of ensuring safety, and the pursuit of stability and wellness for those you serve.

Key Responsibilities of the Homeless Street Outreach Worker:

• Engage individuals and families reporting homelessness in order to connect them with supports.
• Complete electronic health record case notes and documentation related to the program.
• Participate in on call schedule and provide support to partners who are on call as needed
• Pursue individuals reporting homelessness in the community, and engage them creatively in a manner that supports effective screening, assessment and links them to support.
• Assist in prioritization of shelter referrals.
• Build collaboration with Montgomery County community partners.
• Attend county, committee and consumer meetings as needed.
• Facilitate collaboration across different systems in order to provide support in complex scenarios.
• Attend regular team meetings and case reviews.
• Complete all outcomes, statistical reports and billing documents as needed.
• Comply with program and Your Way Home policies and regulations.
• This position requires a valid U.S. license and the ability to travel across Montgomery County during the course of a normal workday using their personal vehicle and/or an agency owned vehicle to successfully carry out the expectations of this position. Employee is expected to always drive safely as described in the Motor Vehicle Safety policy.

Schedule:

• Monday-Friday, 9AM-5PM, with on-call responsibilities on a rotating basis with members of the Homeless Outreach team.
• This client-facing position does not include remote or hybrid work schedule options; a full-time, on-site presence is necessary due to the nature of the role and responsibilities.

Location:

• This is a community based position that involves daily travel across Montgomery County, PA with an office based in Plymouth Meeting, PA. This position requires the willingness and ability to travel daily regardless of where one resides.

Qualifications:

Education:

• Bachelor’s degree in social work or a related field required. 

Experience:

• Experience working with individuals with instability or who struggle with wellness is desirable.

Knowledge, Skills, and Abilities:

• Ability to communicate well, and to develop positive, creative and programmatic goals.
• Ability to direct and prioritize own work and be flexible.
• Knowledge of homeless and housing system and the ability to enhance understanding to maximize the level of service delivery.
• Skill in person centered screening and assessment
• Ability to work as part of a team.
• Proficiency in, or ability to learn and use technology and platforms (such as an electronic health record) are required as an essential part of the position.

Essential Working Conditions/Physical Demands (review/confirm):

• Work in program sites and the community routinely providing direct care and/or support with individuals.
• Stand, sit or run by self, or to provide proper care and supervision with an individual.
• Able to move and stay with an individual to keep them safe, both in home environment and community, both at near and far distances, even when an individual may struggle to meet identified expectations.
• Able to assist an individual who has fallen, regardless of weight or size.
• Walk, climb stairs by self, or to provide direct care and/or support.
• Work in a standard office environment, and utilize desktop computer equipment on a daily basis.
• Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.)

Compensation:

• $19.00/hourly starting rate, with increases based on education and experience in the field.

Our full-time comprehensive benefits package includes:

• Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
• Tuition Reimbursement.
• 20 Days PTO (vacation, sick days), 7 paid holidays, and 2 floating holidays.
• Mileage/Toll Reimbursement, paid travel time between worksites.
• Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
• Employee Assistance Program (telehealth/in person).
• Referral Bonuses up to $750 per hire.
• College tuition discounts, Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer