Manager, Change Management - job 1 of 2

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Purpose

This position is open to be filled outside of North Chicago, Illinois but if filled outside of North Chicago, candidates must be able to commute to an AbbVie affiliate location three days per week.

Change Management Manager will play a key role in ensuring projects meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, responsible for creating and implementing change management strategies and plans. This includes, but is not limited to, change management planning, resource management, communication strategy and execution, stakeholder adoption, training curriculum design/maintenance, and creation and maintenance of training courses and course assets. The Change Management Manager will work to drive faster adoption, higher ultimate utilization of and proficiency which will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Responsibilities

• Develop, manage, and execute multiple change management strategies in support of functional and/or cross-functional projects, including consistent and integrated change management, communications and training plans.
• Apply structured Change Management methodology to large- and small-scale projects.
• Management responsibilities of Change Management Specialist and/or Change Management contractors.
• Develop, manage, and execute comprehensive change strategies by applying a structured Change Management methodology to projects including consistent and integrated change management, communications, and training plans.
• Collaboration with broader Cross Functional Teams, Senior Leadership, Stakeholder, and Change Management Team on various projects to build integrated plans and ensure timely delivery of deliverables to support business needs
• Conduct change impact analysis across people, process and technology dimensions, risk assessments, change readiness assessments to improve people ROI and successfully lead people through transitions.
• Leverages established trusted partner relationships with leadership team and project leads to identify and address gaps
• Defines and measures success criteria and monitors Change Management progress
• Ability to write and edit engaging and visually appealing communications in support of related projects and targeted process area coordinating with Director Change Manager, where needed (i.e.: project communications, success stories/wins, executive summaries, blog posts, presentations)
• Supports the design, development, and deployment of training courses and associated course assets leveraging eLearning and blended solutions
  
  Monitors and evaluates the effectiveness of training curriculum by creating and implementing measures to track outcomes.

Qualifications

• The Change Management Manager will be accountable to the Director of Change Management, Training and Communications in the Finance Shared Services Organization. The key impact of this role is to ensure meaningful, impactful Change Management activities to drive the effectiveness of multiple cross-functional projects.
• 7+ years of experience and proficiency in developing and delivering communication and training solutions including strong group facilitation and excellent written communication skills.
• Change Management Methodology Certification Preferred (e.g.: PROSCI Certification, ACMP Certification, or Managed Change Certification)
• Bachelor’s Degree in Communication, Education, Instructional Design, Adult Learning, or related function.
• Analytical, problem solving, and conceptual skills
• Proven ability to adapt communication style for a variety of modes as well as for multicultural audiences.
• Strong command of the English language and effective communication skills with employees at any level in the organization, including executives, are a must.
• Multi-lingual ability preferred.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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