Executive Experiences Manager

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

The Executive Experiences Manager will report to the Sr. Manager, Executive Experiences and play a key role in planning, executing, and optimizing strategic experiences that strengthen relationships between 1Password executives, customers, and industry leaders. This role will focus on delivering high-touch executive events, supporting the Executive Sponsorship Program, Advisory Board, and driving initiatives that build advocacy and deepen engagement across our most strategic accounts.

The ideal candidate has a proven track record of designing and delivering executive-level engagements for C-suite and VP audiences, preferably within the Tech, SaaS, or Cybersecurity industries. They bring a balance of strategic vision, operational excellence, and relationship management, with the ability to craft meaningful, polished experiences that reflect 1Password’s brand and values.

This role will partner closely with internal executives — including the C-Suite, GTM, Marketing, and CS leadership — to align on engagement priorities, prepare leaders for participation, and ensure every interaction delivers measurable business impact. Acting as a trusted advisor and connector, the Executive Experiences Manager will foster relationships with senior customer stakeholders, uncover opportunities for deeper collaboration, and help scale a cohesive, high-value executive engagement ecosystem.

This is a remote opportunity within Canada and the US.

Key responsibilities:

This role will own and support three core program areas within the Executive Experiences function, each designed to deepen relationships, strengthen advocacy, and elevate 1Password’s executive engagement strategy.

Executive Sponsorship Program (ESP):

• Lead and evolve the Executive Sponsorship Program to strengthen relationships between 1Password executives and strategic customers.

• Partner with Sales and Customer Success to identify target accounts, align executive pairings, and design engagement strategies that drive retention, expansion, and advocacy.

• Ensure executives are fully prepared for interactions through tailored briefings, messaging, invitation templates, and follow-up plans.

• Track outcomes, capture insights, and report on engagement effectiveness to continuously improve program quality and impact.

Advisory Board(s):

• Help lead the planning and execution of 1Password’s Global Executive Advisory Board, connecting key customers and industry leaders to drive alignment and advocacy.

• Oversee relationship management, agenda design, and meeting execution to ensure every interaction delivers meaningful business value.

• Partner closely with Product Ops to capture and translate customer feedback into actionable insights that inform product and business strategy.

• Support the development of regional or vertical-focused Customer Advisory Boards (CABs) as the program scales.

Additional CxO Programs/Events:

• Plan and deliver high-touch C-level engagement programs including CISO dinners, executive roundtables, and select industry events.

• Collaborate with internal stakeholders to identify opportunities for executive participation that reinforce 1Password’s thought leadership and strengthen customer relationships.

• Design elevated, brand-aligned experiences that foster trust, deepen engagement, and position 1Password as a trusted advisor.

• Manage end-to-end execution — from audience targeting and content planning to onsite delivery, and post-event follow-up and reporting — ensuring a cohesive and impactful executive experience.
  

Qualifications:

• 6+ years of experience in executive engagement, customer marketing, or strategic relationship management, ideally within the Tech, SaaS, or Cybersecurity space.

• Proven ability to build and manage relationships with C-level and VP audiences, both internally and externally.

• Strong executive presence and communication skills — able to influence, prepare, and represent leadership with confidence and discretion.

• Demonstrated success in developing high-touch programs or events that drive measurable business outcomes (advocacy, retention, expansion, brand perception).

• Skilled in cross-functional collaboration with Marketing, Sales, Customer Success, and Communications to align on shared goals.

• Highly organized and proactive, with the ability to manage multiple workstreams and maintain attention to detail in a fast-paced, evolving environment.

• Strong sense of brand stewardship, ensuring every experience reflects 1Password’s values and elevates our reputation with key stakeholders.

• A relationship-driven, strategic thinker who thrives on connecting people, creating impact, and delivering exceptional experiences.

• Customer-first mindset
  
  

USA-based roles only: The annual base salary for this role is between $109,000 USD and $147,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $105,000 CAD and $143,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy

Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account

Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

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