Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience.

Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions.

The Role

The Loan Data Quality Analyst is responsible for verifying all data and documentation related to mortgage loans after being given the information from the Underwriter and before handing it over to the Closer. The primary responsibility of this position is to ensure the accuracy and completeness of loan documentation, identify discrepancies and inconsistencies within loan packets and take appropriate steps to correct them. The ideal candidate for this position will have a high degree of attention to detail, strong organizational skills, and a solid understanding of home lending regulations and requirements. Experience with Microsoft Excel is a requirement, and experience with Docusign is a plus.

Responsibilities:

• Review loan packets to ensure that they are complete and accurate.

• Check loan documents and data for consistency and completeness.

• Verify loan data entered into the system to ensure that it is accurate.

• Review loan files for compliance, regulatory, and internal policies and procedures.

• Identify and resolve data discrepancies or inaccuracies in loan packets, which may involve communicating with borrowers, lenders, and other parties.

• Assist in identifying and resolving issues related to loan data and documentation.

• Collaborate with underwriters, closers, and other stakeholders to ensure timely and accurate completion of review process.

Qualifications:

• Five (5+) years of experience in loan processing in the housing market (manufactured housing experience appreciated)

• Comfortable in an uncertain, fast-paced environment that will evolve as our technology and business scales

• Proactive and autonomous individuals

• Collaborative and innovative with a strong desire for the entire team to win together

• Proficiency in Microsoft Office and other software tools

• Undergraduate degree or extended relevant work experience

Requirements:

• High degree of attention to detail and ability to identify discrepancies and inconsistencies in loan files.

• Strong analytical and problem-solving skills.

• Knowledge of mortgage lending regulations and requirements.

• Excellent written and verbal communication skills.

• Proficiency with Microsoft Office Suite, particularly Excel.

• Ability to work in a fast-paced startup environment and manage multiple tasks simultaneously.

• Familiarity with loan origination software and loan document management systems.

• Ability to work independently and as part of a team.

Desired Mentality:

• Passionate about creating better consumer outcomes and solving the affordable housing crisis

• Team player that is process & detail oriented

• Self-motivated to surpass challenges and strive for improvement.

• Enthusiasm to rally others to company objectives.

Important Applicant Information

• While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process.

• As a participating employer, we will use E-Verify to confirm employment eligibility.

• Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin. Applicants that do not reside in the bolded states will be rejected.

Total Rewards

At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work.

Our benefits and perks are always evolving, but here’s what we offer right now:

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.

• Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.

• Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.

• Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.

• Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.

• Training & Licensing Support: We invest in your professional growth with resources for training and licensing.

• Paid Time Off: We offer generous PTO—and we encourage you to use it!

• Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.

• Parental Leave: We provide paid parental leave to support you and your growing family.

• No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.

• Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.

• Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.

Beyond the tangible benefits:

• Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day.

• Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact.

• Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution.

• Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging.

• Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work.

• Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed.

• Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today.

Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.