Senior Product Manager, Touring & Connections

About the team

You’ll join a high-performing, fast-paced team at Zillow focused on making the start of the home purchase process as seamless as possible. Our team connects homebuyers with real estate agents to help them move from dreaming to buying, supporting customers as they tour properties and work to secure their perfect home. As part of Zillow—the leading real estate website in the U.S.—you’ll help build an on-demand real estate experience that empowers customers to buy, sell, rent, or finance their next home with speed, certainty, and ease.

About the role

We’re seeking a Senior Product Manager who thrives on solving complex challenges and driving impactful change at scale. In this role, you’ll shape the future of Zillow’s homebuying experience by identifying customer needs, setting product vision, and collaborating across teams to deliver innovative solutions that make a real difference for our users.

You Will Get To

• Identify and articulate customer problems, balancing agent and customer feedback with business needs.

• Define goals and success metrics for your product area, and prioritize initiatives to achieve them.

• Inform Zillow’s strategy by understanding customer needs, analyzing competitors, and monitoring industry trends.

• Analyze qualitative and quantitative data to test, measure, and iterate on product solutions.

• Provide clear direction, manage dependencies, and remove roadblocks to enable team success.

• Coordinate across teams to ensure product work aligns with Zillow’s high-level strategy.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 5+ years managing products from concept to launch or equivalent experience.

• Strong analytical and technical skills, using data and intuition to drive product strategy and evaluate solutions.

• Deep curiosity about AI and emerging technologies, with hands-on experience leveraging AI for rapid prototyping and product discovery.

• Effective leadership and communication skills, with the ability to influence and inspire partners at all levels.

• Proven ability to collaborate with engineers, designers, and company leaders in a constructive manner.

• Keen strategic vision and the ability to deliver results without direct authority.

• Familiarity with agile methodologies and a commitment to sharing best practices to develop team members.

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.