Zillow’s Corporate Affairs team, composed of Communications and Government Relations, is responsible for growing awareness for Zillow Group’s portfolio of innovative products and services, enhancing its brand reputation and affinity and amplifying advocacy efforts with various audiences including consumers, real estate professionals, policymakers, regulators and investors. Through earned and owned media channels, on-the-ground engagement and data and research, the Corporate Affairs team strengthens Zillow’s position as a thought leader in housing, technology, and real estate.
Key responsibilities:
Develop and execute external communications to support public affairs strategies:
Lead the creation and implementation of comprehensive communications plans that align with Zillow Group’s business objectives and federal, state and local public policy goals
Collaborate with the Public Affairs team to amplify our policy positions, consumer-focused business objectives and advocacy efforts
Drive measurable impact through media, events, thought leadership and owned content
Regularly track and analyze communications KPIs to optimize strategies and measure success
Craft compelling narratives and impactful content:
Develop high-impact messaging that aligns with Zillow’s business objectives and is tailored for policy makers, regulators and other government stakeholders
Strengthen Zillow’s position as a thought leader in tech, housing and real estate through strategic speaking engagements, events, media opportunities and owned content
Create compelling content, including press releases, op-eds, speeches, and social media posts, to support public affairs initiatives
Ensure all communications are accurate, timely, and aligned with Zillow’s brand, business objectives and policy goals
Build your subject matter expertise and drive cross-functional collaboration:
Become a subject matter expert in Zillow’s business, advocacy work and policy initiatives
Develop a deep understanding of our different stakeholder audiences and craft communications accordingly
Develop processes, resources, playbooks and best practices for information sharing and ongoing (internal) stakeholder education
Partner closely with Government Relations and various internal teams including product marketing, investor relations, legal and compliance
Act as a key leader in the development, assessment, and execution of external communications strategies to support public policy initiatives and business objectives
Provide guidance and training for executives and cross-functional teams on communications and public affairs strategies through comprehensive briefing books and speaker training
Position Zillow as a thought leader:
Build and maintain strong relationships with key media outlets, journalists, and influencers to effectively communicate Zillow’s pro-consumer advocacy and public policy positions
Support Zillow's engagement with policy makers, industry associations, community groups and participation in events through messaging and content development
Engage with media on public affairs matters, providing clear and consistent messaging
Enhance Zillow’s reputation:
Develop and implement crisis communication strategies to protect and enhance Zillow’s reputation
Coordinate messaging across legal, product, customer care, investor relations, and other key teams to ensure a unified response during high-stakes situations
Support Government Relations team with timely messaging and training in the event of a crisis
Evaluate public policy initiatives for potential reputation risks or conflicts
Work closely with the Government Relations and Legal teams to address regulatory and business needs.
Bachelor’s degree and 10+ years of communications and public affairs experience in a senior role, ideally at a medium-large U.S. tech company; advanced degree a plus
Experience working with federal, state and local government agencies and understanding of regulatory processes
Proven expertise developing and executing strategic communications plans supporting public affairs, policy, and executive initiatives in fast-paced, regulated environments
Business acumen and experience with public company reporting standards and disclosures
Deep knowledge of U.S. public policy issues affecting tech and housing; successful collaboration with federal, state, and local government agencies. Direct experience in tech, real estate or housing is considered an asset
Exceptional media relations and corporate spokesperson skills; experience working with a robust network of media on-record and on background, representing a business with policymakers and regulators, on-camera owned content and at conferences and events, and landing high-impact earned coverage that positively impacts company reputation
Strong cross-functional partnership and project management abilities with communications, government and community relations, legal and other business partners; able to drive consensus, lead complex initiatives, and deliver results in flexible/remote work settings
Excels at developing relationships, sharing information, documenting work and driving results in a flexible/remote work environment
Sharp eye for finding and shaping compelling narratives around policy positions, key company priorities, news cycles, housing policy, tech, and real estate narratives
Outstanding written and verbal communication skills, with a portfolio spanning op-eds, speeches, press releases, social content, and familiarity with AP style
Demonstrated leadership, mentoring, and adaptability; thrives managing multiple priorities, mentoring teammates, and operating effectively under pressure
Willingness to travel up to 25% and occasionally work outside standard hours for business or crisis needs; proficient with key communications and AI tools
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Lead the design and delivery of impactful sales learning and development programs for Zillow's Rentals and New Construction teams in a remote senior management role.
Hippocratic AI seeks an experienced Audio Curator to create compelling short-form audio highlights from long-form content, supporting their groundbreaking healthcare AI mission.
Lead and shape On's external corporate communications strategy across the Americas, focusing on media relations, financial communications, and executive storytelling for this fast-growing sportswear brand.
Vox Media seeks a Community Editor to remotely moderate and nurture conversations across its SB Nation sports network on a temporary full-time basis.
Seeking a strategic and creative Internal Communications Sr. Manager to lead and execute global internal communications initiatives at Alcoa.
Support NFL Media’s social content integration and production as a Seasonal Social Media Production Assistant based in Inglewood, CA.
Seeking an experienced Broadcast and Streaming News Producer in Nashville to oversee newscast production and digital content delivery for a dynamic media outlet.
Lead and shape premium digital content focused on health and nutrition at New Hope Network, part of the global market platform Informa.
Support creative leadership as an Associate Creative Producer for immersive exhibition projects at Meow Wolf with a focus on collaboration and innovative storytelling.
Lead AI editorial coverage at Tom's Guide, managing content creation and a team to maintain leadership in AI journalism within a hybrid working model in New York.
CoreWeave is looking for a strategic Director of Internal & Executive Communications to partner with the SVP of Product & Engineering and shape leadership messaging in a fast-paced AI tech company.
Produce compelling short-form video content for renowned wellness brands Men’s Health and Women’s Health at Hearst Magazines in a fast-paced, collaborative environment.
Zillow is a leading American tech real-estate marketplace company founded in 2006. We provide information and services related to selling, buying, renting, and financing through our platform, accessible through our website and mobile app.
26 jobs