Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Customer Service Representative image - Rise Careers
Job details

Customer Service Representative

Company Overview

Zerorez® is a leading carpet cleaning franchisor founded in 2003, headquartered in Pleasant Grove, Utah. With operations across North America and the United Kingdom, we pride ourselves on using patented technology that cleans with Zr Water®, a non-toxic solution that is safe for people, pets, and the planet. Our commitment to exceptional customer service has earned us over 190,000 reviews with an average rating of 4.9 stars on Google.

Summary

As a Customer Service Representative at Zerorez®, you will play a vital role in delivering outstanding service to our customers. Located in the United States, this position is essential for ensuring customer satisfaction and maintaining our high standards of service excellence. You will be part of a team that values collaboration and strives to make a positive impact on our customers' lives.

Responsibilities

  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Communicate effectively with customers via phone, email, or chat to ensure their needs are met.
  • Assist customers in understanding our cleaning process and the benefits of Zr Water® technology.
  • Document customer interactions accurately in our system for future reference.
  • Collaborate with team members to improve service delivery and enhance customer experiences.
  • Engage in outbound calling as needed to follow up with customers or promote services.

  • Proven experience in customer service or client-facing roles.
  • Strong communication skills with the ability to engage effectively with diverse customers.
  • Multilingual or bilingual abilities are a plus but not required.
  • Familiarity with call center operations is beneficial.
  • Ability to analyze customer needs and provide appropriate solutions.

If you are passionate about providing top-notch customer service and want to be part of a dynamic team at Zerorez®, we invite you to apply today and help us make a difference!

Job Type: Full-time

Pay: From $15.50 per hour

Expected hours: 40 per week

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

ZEROREZ Carpet Cleaning Glassdoor Company Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
ZEROREZ Carpet Cleaning DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of ZEROREZ Carpet Cleaning
ZEROREZ Carpet Cleaning CEO photo
Shawn Moon
Approve of CEO

Average salary estimate

$32240 / YEARLY (est.)
min
max
$32240K
$32240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs

An empathetic and proactive Customer Experience Coordinator role at VEG delivering exceptional client service in a fast-paced emergency veterinary environment.

Photo of the Rise User

Support merchant account accuracy and compliance as a Merchant Maintenance Representative II with Maverick Payments, offering remote work opportunities in the US.

Photo of the Rise User
CLYNK Hybrid South Portland, Maine, United States
Posted 3 hours ago

Support our growing circular economy company as a Customer Service Representative guiding customers through recycling and redemption processes.

Photo of the Rise User
Posted 2 hours ago

A part-time internship opportunity at Monumental Sports & Entertainment focusing on ticket operations and customer support for multiple sports teams and venues.

Photo of the Rise User

Provide excellent, personalized customer service and accurate cash handling as a CSR/Teller at Fifth Third Bank's Lakewood East branch, with bilingual skills preferred.

Sensi.AI Hybrid Austin, Texas, United States
Posted 2 hours ago

Sensi.AI seeks a dedicated Project Coordinator in Austin to facilitate seamless client assessments and enhance senior care delivery with a tech-driven approach.

A bilingual Patient Scheduling Coordinator role focused on patient engagement and appointment coordination at a nationwide outpatient clinic network.

Photo of the Rise User
IDB Hybrid New York, New York, United States
Posted 3 hours ago

Lead high-performing client service teams at IDB Bank to deliver exceptional banking services, fostering client trust, and ensuring operational efficiency.

Simera Hybrid San Francisco, California, United States
Posted 3 hours ago

Deliver empathetic and efficient customer support remotely as a Customer Support Specialist for a global company focused on exceptional user experience.

Photo of the Rise User
Inclusive & Diverse
Growth & Learning
Mission Driven
Diversity of Opinions
PNC Hybrid TX - Fort Worth (76104)
Posted 15 hours ago

PNC Bank invites candidates for a Part-Time Teller role in Fort Worth, focused on enhancing customer experience and delivering financial solutions.

Photo of the Rise User
Zendesk Hybrid Austin, Texas, United States of America
Posted 9 hours ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Passion for Exploration
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
401K Matching
Paid Holidays
Paid Time-Off

Zendesk invites a seasoned leader to drive growth and success by establishing and leading global Customer Onboarding and Adoption teams in a hybrid, high-impact role based in Austin, TX.

Photo of the Rise User
Posted 16 hours ago

Experienced client service professional needed to manage and execute cash management solutions within CIBC's Commercial Banking team in a hybrid Chicago-based role.

Mission Statement: To become the most trusted provider in our industry. Vision Statement: To be known across the world as an organization that serves, delights and inspires with solutions that enrich, enhance and elevate our stakeholders’ lives. ...

1 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
July 23, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!