Collections Manager - (Hybrid) Cincinnati
Job Description
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. We’re looking for a Collections Manager to join our ever evolving Finance Shared Services- Collections team and help us unleash the potential of every business.
What you’ll own as the Collections Manager
- Manage and monitor collection activities to ensure timely recovery of outstanding balances.
- Develop internal/external strategies to reduce delinquency rates and improve cash flow through Implementation of automation tools or software to improve efficiency.
- Provide training, performance feedback, and guidance to ensure team effectiveness.
- Ensure all collection activities comply with legal regulations (e.g., FDCPA).
- Work closely with internal stakeholders to resolve disputes and improve customer experience.
What you’ll bring
- Experience in supervisory or leadership roles
- Advanced knowledge of MS Excel
- Excellent analytical and problem-solving abilities
- Strong leadership and communication skills
- Proficiency in using collections software and tools
It’s a bonus if you have
- Experience in developing and implementing policies and procedures for collecting debts
- Experience in predicting and monitoring financial credit risks
- Experience in vendor/stakeholder management
About the team
To learn more about our winning teams, check out our world-class teams that own it every day.
What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
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#IND2025
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Average salary estimate
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As Worldpayers, our mission is to unleash the potential of every business. How do we do it? We power global commerce by providing exceptional payments technology and expertise to businesses everywhere. We open a world of opportunity for merchant...
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