Technology Inventory & Support Manager - FIFA World Cup 26™

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

The Role and What You’ll Do:

We are seeking an experienced Technology Inventory and Support Manager to join our Event Technology team. The Technology Inventory & Support Manager will play a crucial role in the successful execution of the Official Hospitality Program for the FIFA World Cup 2026. In this role, you will be responsible for overseeing the procurement and inventory management of technology equipment, including hardware and software solutions, for multiple On Location offices, competition venues and hospitality spaces in coordination with our venue management teams. You will facilitate the technology needs of our workforce team to supply equipment to over 400 employees and contractors for immediate, load-in and load-out phases.  You will own the hardware and software project by researching, procuring, distributing, tracking, and collecting more than 2,000 units of hardware. You will also manage technology support engineers to ensure that all technology equipment is properly maintained and available for use. This position will report to the Venue IT Director.

Essential Functions & Responsibilities:

• Design, deploy, and manage large-scale hardware and software solutions for large events with 2,000 or more inventory units. 

• Oversee the procurement process for all technology equipment, ensuring timely delivery and adherence to budgetary constraints. 

• Develop and implement inventory management processes to ensure accurate tracking and monitoring of all technology equipment. 

• Work closely with each Functional Area of the project to ensure each FA's technology needs are collected and presented to our corporate technology teams for assessment, procurement, allocation, and management in accordance with On Location's corporate technology standards and policies.  

• Work alongside a team of corporate technology support engineers to ensure that all technology equipment is properly maintained, repaired, and available for use for the duration of the project.  

• Work with our corporate procurement and technology teams to identify vendors for equipment needs and negotiate contracts if necessary. 

• Develop and implement policies and procedures for the safe and secure configuration, deployment, and storage of all technology hardware and software. 

• Work closely with Finance and Accounting to ensure all vendors are onboarded with ongoing tracking of invoices and payments for all vendors and suppliers.  

• Event-driven mindset on planning for event time management and collection of equipment as each cluster and city close out operations. 

• Provide regular reports to senior management on the status of technology procurement and inventory management. 

• Performs other duties as assigned. 

You Have These: 

• Bachelor’s degree in computer science, Information Systems, or a related field. 

• Minimum of 5 years of experience in technology procurement and inventory management, with experience managing large-scale hardware and software solutions for events with 2,000 or more units. 

• Strong project management skills, with the ability to manage multiple projects simultaneously. 

• Excellent communication skills, with the ability to communicate complex technology concepts to both technical and non-technical teams. 

• Experience in negotiating contracts with technology vendors. 

• Experience building and managing a team of technology support engineers. 

• Developing and implementing policies and procedures related to purchasing and inventory control with the goal of maximizing efficiency and optimizing workflows. 

• Knowledge of inventory management systems, processes, and budgeting. 

• Experience in imaging/cloning software for large-scale deployments.  

• Experience in managing and tracking invoicing and payments with multiple vendors or suppliers.  

• Proficient in desktop and mobile OS systems such as Windows, Mac OS, Android, iOS, and Linux, including MS Office 365. 

• Ability to work in a fast-paced, deadline-driven environment within a high-profile international project. 

• Fluency in verbal and written English is required; Spanish is preferred. 

We’d Love If You Also Have These: 

• Excellent leadership and communication skills to manage a diverse IT team.

• Expertise in IT infrastructure, network, security, cloud, data, and communication technologies and platforms, as well as emerging trends and innovation for large-scale events and operations.

• Ability to collaborate with internal and external stakeholders, vendors, and partners to deliver IT solutions that meet the needs and expectations of large-scale events and operations.

• Strong troubleshooting and critical thinking skills

• Willingness to learn, observe and take direction

• Strategic thinking and strong follow through and project management skills

• Proactive approach – take initiative to do what’s needed for the business.

• Ability to collaborate effectively with cross-functional teams with a customer-focused mindset

• Experience with Intune, JAMF, Entra, Okta & ServiceNow would be preferred.