Personal Lines Rating Configuration Specialist

Company Overview

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary

Join our Personal Lines team as a Rating Configuration Specialist, where you'll help shape the future of insurance pricing by translating business strategies into rating algorithms and rules. This role is perfect for someone with a sharp analytical mind, a knack for problem-solving, and a passion for precision—ideal for those who enjoy working across teams to bring clarity and accuracy to complex systems.

Work Location

This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Appleton, or Madison.

The internal deadline to apply is 8/11/2025. External applications will be accepted on a rolling basis while the position remains open.

Responsibilities & Qualifications

• Configure and maintain rating structures for Personal Lines products, ensuring system logic reflects current business strategies.
• Interpret guidance from Actuarial and Product Management teams to develop and implement rating solutions within system capabilities.
• Conduct validation of rating changes through structured testing and analysis, including preparing summaries of rate impacts. Collaborate with cross-functional teams, including IT and Underwriting, to troubleshoot and resolve rating discrepancies.
• Produce manual rate pages and communicate rating information to rating vendors.
• Support the evaluation of rating alternatives by providing data-driven insights and system feasibility assessments.

Preferred Experience and Skills

• Experience with user acceptance testing
• Experience defining business and system requirements
• Strong analytical and mathematical skills
• High attention to detail
• Proficiency in Excel and spreadsheet tools
• Oral and written communication skills
• Interpersonal skills

Preferred Education and Training

• Bachelor’s degree
• Associate in General Insurance designation

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Benefits

West Bend offers a comprehensive benefit plan including but not limited to:   

• Medical & Prescription Insurance  

• Health Savings Account  

• Dental Insurance  

• Vision Insurance  

• Short and Long Term Disability  

• Flexible Spending Accounts  

• Life and Accidental Death & Disability   

• Accident and Critical Illness Insurance  

• Employee Assistance Program  

• 401(k) Plan with Company Match  

• Pet Insurance  

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates 

• Bonus eligible based on performance  

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.