Strategic Implementation Manager
The Strategic Implementation Manager at Vitality Group will play a vital role in ensuring the successful execution of client initiatives through effective project management, execution of strategic plans, and alignment across internal and external stakeholders. This position requires a keen understanding of client needs and the ability to translate those needs into actionable implementation strategies that enhance member engagement and drive optimal outcomes.
Key Responsibilities
- Lead large and complex implementations defined as highly sensitive, high risk and high-profile installations as well as employer group implementations
- Manage cross-functional projects as they relate to strategic initiatives
- Mentor Implementation Managers and assist with training as necessary
- Support new Implementation Managers during first set of client launches
- Represent the Implementation Management team during inter-departmental workshops and planning sessions
- Collaborate with leadership on business metrics to ensure the success of projects
- Drive continuous improvement to the standard operating procedures within the implementation team and across the organization to ensure efficiency and quality launches
- Drive standardization of best practices across the implementation team and organization at large
- Identify and champion product enhancements that support efficiency and quality in client launches
- Assist the IM Leadership in fostering teamwork
- Other duties as assigned.
Pay Range $100,000-$130,000 annual
- 4+ years of Project Management experience
- 2+ years of client relationship management in technology and/or health care environment
- Proven track record of excellent project management skills on complex projects delivered on time and error-free
- Proven ability to positively influence, negotiate and lead complicated courses of action regardless of title or authority when others are directly accountable for outcomes
- Proficiency in applying process acumen to process improvement projects with measurable business performance improvement outcomes
- Demonstrate ability to analyze possible solutions using metrics and other business data and make informed rational business decisions
- Demonstrated leadership, mentoring and coaching competencies
- Ability to understand the integration and interdependences between projects considering both the business and technical angles of each project
- Strong organization, communication and problem-solving skills
- Ability to handle multiple priorities and projects in a fast-paced work environment
- Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Teams, and Outlook
- Proficiency in project documentation and tracking (MS Project/Teams, or alternative tools)
Preferred:
- PMP Certification
- Experience with Health Plans
Medical, Dental and Vision
401(k) with company match
Company paid Life, AD&D Short and Long term disability insurance
Generous PTO, Holidays and Summer Fridays
100% paid parental leave
Hybrid Work, come to the office 2x/week
Catered Food & Snacks
Wellness Resources
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