Operating Room Liaison

When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine. 

The Operating Room Liaison (ORL) is responsible for coordination and communication between the OR and Sterile Processing Leadership and staff to address and resolve instrumentation and supply issues while managing instrumentation and supply needs. This role maintains the accuracy of the Instrument tracking software, including count sheet updates and tray additions/subtractions and assists the manager with requests for additional instrumentation and other requests from Surgeons. This role is also responsible for preparing, sterilizing equipment/instruments and tracking them in an accurate and timely manner. This role captures and reports metrics for key performance indicators and performs additional administrative duties as assigned. The ORL will assist the OR staff in retrieving needed supplies and instruments in an effort to reduce the number of times OR staff must leave the room, thereby allowing the OR staff to focus on patient care.

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. 1. Communicates daily with the OR/SPD leadership teams. Serves as the “point” person with the OR/SPD staff and Physicians to resolve instrument and supply issues that may occur before, during, and after a procedure.
   2. Reviews the daily schedule with the OR/SPD leadership team at least two days in advance to determine instrument needs and address any issues.
   3. Communicates with vendors/sales reps to ensure instrumentation is ready 24 hours in advance of the procedure. Communicates set needs and the status of vendor sets to Lead/Supervisor of incoming shift.
   4. Assures all needed instrumentation/supplies are available prior to case start in accordance with established protocols.
   5. Provides daily feedback to OR/SPD leadership of issues and operational barriers.
   6. Maintains the accuracy of the Instrument tracking software, including count sheet updates and tray additions/subtractions and assists the manager with requests for additional instrumentation and other requests from Surgeons.
   7. Performs routine audits on case carts, QC audits on instrument sets and post case audits to identify errors/issues and develop solutions with the SPD/OR leadership team.
   8. Report weekly metrics to Manager on key performance indicators including: Tray errors, daily unprocessed trays, dirty instruments, IUSS, case cart errors and other metrics as assigned.
   9. Demonstrates knowledge and correct utilization sterilizers, including immediate use steam sterilization (IUSS) and washers. Maintains and monitors sterilization logs and informs charge nurse of any deviations from specified sterilization parameters or documentation errors. Manages the instrumentation and scope repair process.
   10. Prepares instrumentation, equipment and case carts for sterile processing.
   11. Creates an environment that motivates superior performance and establishes collaborative relationships and networks to achieve objectives.
   12. Monitors staff work to ensure quality; finds root causes of quality problems and reports them to the manager; provides feedback to improve performance.
   13. Displays creativity to generate suggestions for improving efficiency and effectiveness.
   14. Meets challenges with resourcefulness and demonstrates persistence to overcome obstacles.

Education and Experience

1. 1. Associate's, Vocational, or Technical Degree (preferred)
   2. High School Diploma or GED (Required)
   3. Surgical Technologist Certification (Preferred)
   4. Sterile Processing Technician Certification (Required)

Experience and Skills

1. Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, Excellent Interpersonal Skills, Excellent Organizational Skills, Strong Customer Services Skills, Proven Analytical Skills   

All your information will be kept confidential according to EEO guidelines.

Compensation:

• Pay Range:  $33.36 - $46.70
• Other Compensation (if applicable): Shift Differential
•  Review the 2025-2026 UMMS Benefits Guide

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