Sr. Solutions Engineer

Sr. Solutions Engineer

Join our Launch team in shaping the future of AI-powered shopping experiences across our global software platform.

The Company You’ll Join

At Rebuy, we're on a mission to revolutionize shopping with intelligent, personalized experiences that wow customers around the globe. As a fully remote team, we power some of the fastest growing DTC brands like Aviator Nation, Liquid Death, Magic Spoon, Blenders, Laird Superfoods, Primal Kitchen, and many more.

We believe in ownership, drive, and empathy and strongly uphold that every team member plays a vital role in shaping the future of intelligent commerce. Our culture thrives on collaboration, creativity, and genuine passion. We don’t just build great tech - we build lasting partnerships, a strong community, and a place where people love to work.

The Team You’ll Join

We're a tight-knit, driven team that’s obsessed with team work and excellence. In this role, you’ll be reporting to Emelia Ewara, who is our Team Lead of the Launch Team. If you thrive on curiosity, crave a challenge, and never stop learning, you’ll feel right at home here. Our flat structure means no red tape, just real impact. Everyone rolls up their sleeves and contributes directly to our mission.

We reward initiative, celebrate high performance, and believe leadership is earned through action. Strong work ethic, smart prioritization, and clear communication are must-haves. Whether you're flying solo or teaming up across departments and with customers, you'll play a key role in moving us forward.

The Problems You’ll Solve

Rebuy and its team members continually strive to create a high-spirited, intentional work environment that stresses performance productivity as well as collaboration and merit.

As a Sr. Solutions Engineer, you’ll join our Launch team in being a trusted technical advisor to our merchants, partners and internal team members! If you love problem solving, collaborating with both people and code, and building creative solutions this role is for you. You’ll work closely with our Sales, Success, Partnerships and Product teams to support our merchants and partners throughout every stage of the Rebuy journey!

Please note that this is a very technical role and requires senior level engineering skills.

• Support our Sales team during the pre-sale process by providing technical expertise, solution demonstrations, and architectural guidance.

• Support our Sales and Merchant Success teams with the post-sale process, implementation, and strategic technical guidance.

• Stand as a key technical resource for our top agency and tech partners in providing guidance, troubleshooting, and strategic solution support.

• Own, maintain and continuously improve API & technical documentation to provide best in class guides and developer documentation.

• Lead custom solution design and implementation efforts for enterprise merchants to guarantee technical feasibility and alignment with business goals.

• Review, coach, and advise on technically challenging merchant launches with the Launch Engineering team, offering guidance on best practices, technical approach, and execution.

• Enhance and develop technical implementation code to explore and validate solution approaches.

• Create and maintain comprehensive documentation for custom workflows, templates, and integrations.

Who You Are

We’re stoked to meet you and get to learn more about you, your experience and your interest in joining our team.

The Hard Skills:

• Educational background in CS // Engineering

• 5+ years of experience in solutions architect, solutions engineering, implementation engineering or similar-type roles.

• Strong knowledge of tech stacks such as (HTML, CSS, JavaScript) and experience with Shopify or similar ecommerce platforms.

• Comfortable with writing front-end implementation code and working with APIs (REST/GraphQL).

• Experience in collaborating with GTM teams in the pre-sales and post-sales processes in a SaaS environment.

• Experienced in gathering requirements, designing solutions and live building during sessions.

The Soft Skills:

• Excellent communication skills especially being able to explain technical concepts to both technical and non-technical audiences.

• A collaborative mindset and work approach with the ability to lead projects and mentor others.

• Passion for technology and a drive to help merchants solve problems creatively.

• Comfortable and thrives in a fast-paced, remote work environment.

Who You’ll Meet With

Now let’s get into who you’ll meet during our interview process! After you submit your application and it’s been reviewed by our team, we will reach out to you inviting you to meet with us. From there, you can expect an interview process similar to this:

• Brief introduction call with James Van Erck, Cofounder & COO to learn more about you, your experience, and role requirements.

• Coding challenge! You will be given a brief coding assignment that is fairly representative of the work required. We anticipate this taking about one hour or less to complete, and will allow you to showcase your technical skills.

• Up next will be a panel interview with key GTM leaders to review your coding challenge, meet the executive team, and discuss your ability to work cross functionally.

• Finally, a short final interview with our CEO and COO where you’ll get to learn more about Rebuy.

The Perks You’ll Enjoy

Rebuy is a fully remote company across the U.S. and Canada that aims to provide all of our team with the resources, support and flexibility they need to thrive in their roles.

• Team: We’ve got the best, brightest, most brilliant team members who are excited to meet you! We also like to think we have a good sense of humor.

• Remote Work: With a strong internet connection, you’re able to work from anywhere within the U.S. and Canada.

• PTO: We offer a flexible vacation policy, generous holiday schedule, parental leave and sick policy. There’s other policies too like a birthday holiday!

• Amazing Benefits: 100% free health, dental, and insurance for you and your family. Don’t worry, there’s even more!

• Retirement Plans: For our U.S. employees we offer 401(k) retirement plans and for our Canadian employees we offer a TFSA and RRSP retirement plans. You’ll also enjoy a 3% contribution of your gross salary, no matter where you’re located!

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $110,000 - $140,000 USD annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter and hiring manager can share more about the specific salary range for the job location during the hiring process.

Disclosures:

Colorado Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Opportunity Statement

Rebuy, Inc. is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Rebuy, Inc. aims to make rebuyengine.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected].