Job Summary

Join Our Team: Office Assistant II at the Children’s Justice Center

The Opportunity

Are you a highly organized and compassionate administrative professional seeking a fulfilling career in public service? The Clark County Children’s Justice Center (CJC) is looking for an Office Assistant II to join our dedicated team.
This isn't just a job; it's a chance to make a tangible difference in the lives of children and families in our community. As a member of our team, you'll play a vital role in providing a safe, supportive, and efficient environment for those who need it most. Our mission is to provide effective, compassionate, and collaborative services to children who have experienced abuse or neglect, and you will be at the heart of that effort.

Job Posting is scheduled to Close September 12th, 2025

Qualifications

Key Responsibilities

As an Office Assistant II, you will perform a variety of administrative duties that are critical to the center's daily operations. Your work will directly support the administration of justice and contribute to the well-being of the public we serve. You’ll be entrusted with tasks that require independent judgment, a detailed understanding of departmental procedures, and a high degree of empathy and professionalism.

• Customer Service: Act as the first point of contact for internal and external clients, providing customer service both in person and over the phone. You'll respond to routine inquiries, greet visitors, and direct them to the appropriate person or section.

• Administrative Support: Utilize your computer skills to prepare and complete forms, correspondence, memos, and reports from drafts or oral instructions. You will also organize and maintain subject matter files and records, ensuring they are orderly and current.

• Data Management: Maintain databases to track departmental information and generate complex reports as needed. Your work may also involve basic bookkeeping, financial, and statistical record-keeping.

• Process Management: Perform counter work, process a variety of forms and applications, and assist in validating payments and fees. You will also help with timekeeping functions, monitor leave records, and process paperwork like purchase orders and expense reports.

What We're Looking For

We're seeking a candidate with a strong service-oriented mindset and commitment to our community. The ideal candidate will be:

• Experienced: You should have at least two years of experience in an office or administrative role, with a focus on public contact, customer service, and interpreting regulations.

• Skilled: You must be proficient with modern office technology and computer applications such as word processing, spreadsheets, and databases, with proficient typing and data entry abilities.

• Judgment-Oriented: The role requires you to apply sound judgment to make independent decisions based on established policies and procedures. You should be able to identify and solve non-routine problems and know when to refer complex issues to a supervisor.

• Adaptable: You'll need to adapt to changing priorities and handle highly charged situations with a courteous and professional demeanor.

• Maintain reliable attendance. Maintaining regular and punctual attendance is essential for public service. This position provides critical services to the community. The successful candidate must be reliable and committed to fulfilling their duties consistently. This position requires a strong work ethic and the ability to maintain a consistent schedule to ensure the smooth and efficient operation of the department and the continued delivery of vital services to the community.

• Carries out other duties as assigned, with the understanding that all work contributes to the effective operation and mission of the Children's Justice Center.

Qualifications

• Education and Experience: Two years of experience emphasizing public contact, customer service, and general office work processes. Other combinations of education and experience that demonstrate the ability to perform the work will be considered.

• Required Skills: Knowledge of general office procedures, business English, and grammar. The ability to operate standard office equipment and software is essential. Proficient typing and data entry abilities

• Other Requirements: A valid motor vehicle operator's license may be required for some positions, and some roles may prefer or require bilingual skills.

Compensation & Benefits

This position is a full-time, regular position, and a member of the Office and Professional Employees International Union, Local (OPEIU Local 11  ). The salary range is tied to the union's compensation schedule.

• Salary: The 2025 hourly rate for an Office Assistant II (Range 5) is between $23.08 and $30.00.
• Benefits: Clark County offers a comprehensive benefits package to eligible employees, which includes medical, dental, and vision insurance; paid leave (vacation and sick leave); flexible spending accounts; and retirement plans. You can find more details on benefits and additional compensation in the OPEIU Local Collective Bargaining Agreement. https://clark.wa.gov/human-resources/documents & https://clark.wa.gov/human-resources/employee-benefits  

Selection Process:

Resumes and other documents must be attached in the 'Resume Upload' section of the application.  Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after applying.

 

Application Review –

If you are passionate about public service and eager to contribute to the Clark County community, we encourage you to apply for the Office Assistant II position at the Children's Justice Center. To be considered, please submit the following through our online application process:

• A cover letter detailing your relevant experience.

• A resume outlining your qualifications.

• A clear statement in your cover letter highlighting your commitment to public service.

Please note that incomplete applications will not be considered.

All complete applications will be carefully reviewed, and candidates whose qualifications and experience best align with the requirements of this position will be invited to participate in the following stages of our selection process.

Online Assessment – Pass the written assessment in an online format. Candidates with a passing score and deemed most qualified will be invited to participate in the remainder of the selection process.

Oral Interview - The interview will be job-related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Background and reference checks – Background and reference checks will be completed on the final candidate(s), which includes Fingerprints.

Additional Information: Depending on the number and qualifications of top candidates, a final selection interview may be scheduled as part of the hiring process.

 

We look forward to welcoming a new member to our team who is ready to serve the Clark County community with dedication and pride.

It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.

Examples of Duties

Duties may include but are not limited to the following:

Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.

Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.

Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served.  Issues documents such as licenses, permits, registrations and receipts.

Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms. 

Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.

Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.

Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.

Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed.  Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.

Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.

Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.

Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.

Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.

Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.

Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.

Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources.  Assists in the compliance and evaluation of such data to meet defined objectives.

Orders, maintains and distributes stocks, supplies and inventories.  Conducts related price surveys when required.

Coordinates and organizes meetings, activities and functions.  Sets up rooms and equipment when required.

May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.

Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.

Assists in developing general office procedures and processes.

Performs related duties as required.

Disclaimer:
This job description is intended to provide a general overview of the position and does not include all duties and responsibilities

Salary Grade

Local 11.5

Salary Range

$23.08 - $30.00- per hour

Close Date

Open Until Filled

Recruiter

Keely Warren

Email:

[email protected]

Equal Opportunity Employer

Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment Opportunity Plan is available at http://www.clark.wa.gov/human-resources/documents.

Employee Benefits and additional compensation

Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation.  Some types of employees in some positions and bargaining units might have different benefits and additional compensation.  More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits. Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.

Retirement Information

All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice. 
 

For additional information, check out the Department of Retirement Systems' web site here: http://www.drs.wa.gov/

If you are in need of ADA/Section 504 assistance for accommodations, please contact Human Resources at (564) 397-2456; Relay (800) 833-6388.