Community Engagement Manager

If you're passionate about elevating resident voices and building authentic community power, keep reading. If you thrive on creating meaningful connections, organizing engaging events, and translating community vision into action, you are in the right place.

Role Summary

We're looking for a dynamic community organizer and communicator to serve as the bridge between residents and the Campbellton Road Corridor Initiative. In this role, you'll spearhead the development and management of community programs designed to foster connection and engagement—from working group meetings and anti-displacement campaigns to community BBQs and resident-led planning sessions.

You'll have the opportunity to engage with diverse stakeholders, implement creative solutions, and bring your ideas to life in an energetic and forward-thinking environment. Your passion and problem-solving skills will be at the forefront as you drive community change. Our goal is to convene partners and resources while ensuring that neighborhood residents are centered in setting the strategy to bring the community's vision to life.

This position works closely with the Program Manager to design and implement community outreach and engagement strategies, lead inclusive engagement efforts that elevate the resident voice, and maintain clear communication loops between residents, partners, and city agencies to build trust and guide decisions.

About the Employer

Medici Road is a nonprofit, community development corporation that addresses the intersection of poverty and race. Our mission is to reduce poverty by creating education, housing, and public health solutions that uproot systemic racial inequities. We serve and advocate for low- and middle-income urban communities, especially people of color and other historically underserved groups.

Our point of differentiation is that we provide long-term solutions that connect multiple sectors including education, housing, public health, and real estate investment from a systemic point of view. Our distinctive approach leverages community co-creation, data analysis, and human-centered design to create solutions in the form of products, programs, and policies.

With an embedded presence along the Campbellton Road corridor, our team is uniquely positioned to lead equitable development grounded in measurable outcomes, strategic collaboration, and long-term sustainability.

Primary Responsibilities

Community Program Development & Management – 30%

• Spearhead the development and management of community programs designed to foster connection and engagement
• Organize and coordinate working group meetings, anti-displacement campaigns, community BBQs, resident forums, and other engagement activities
• Coordinate event logistics including venue selection, vendor coordination, materials preparation, and volunteer management
• Track attendance and impact metrics for all community programs and events
• Monitor program budgets to ensure effective resource allocation

Communications & Outreach – 25%

• Manage all external communications including website updates, social media campaigns, and promotional materials
• Create multi-format content including graphics, flyers, social media posts, videos, and written materials using tools like Canva, Adobe Creative Suite, or similar platforms
• Produce and edit video content for social media and web platforms to showcase community stories and program impact
• Create and distribute a monthly newsletter using email marketing platforms (e.g., Mailchimp, Constant Contact)
• Manage social media platforms using scheduling tools (e.g., Hootsuite, Buffer, Meta Business Suite) and track engagement analytics
• Support podcast production or other audio/video storytelling initiatives to amplify community voices (experience preferred but not required)
• Ensure all communications align with Medici Road's mission and brand
• Conduct targeted outreach to residents, particularly those who have been historically excluded from planning processes
• Develop creative communication strategies to reach diverse community members where they are

Partnership Building & Stakeholder Engagement – 20%

• Build strong partnerships with residents, local organizations, businesses, and city agencies
• Serve as the primary contact for community stakeholders and respond to inquiries in a timely manner
• Advocate for community needs with partners and decision-makers
• Identify opportunities for collaboration and resource sharing among community partners
• Maintain clear communication loops between residents, partners, and city agencies to build trust

Facilitation & Coordination – 15%

• Co-facilitate Working Group meetings and other community planning sessions
• Design and implement engagement strategies that center resident voices and prioritize inclusive participation
• Create welcoming, accessible spaces for dialogue and collaboration
• Navigate conflict and build consensus among diverse stakeholders

Documentation & Reporting – 10%

• Document program progress, community feedback, and engagement outcomes
• Prepare reports for leadership, funders, and collaborators
• Maintain accurate records of stakeholder contacts, meeting notes, and program data
• Track impact metrics and contribute to evaluation efforts

At the end of your first year, success would be: you've established trusted relationships with residents and community leaders, launched a thriving community leadership council, coordinated at least 12 successful community events, built a robust communications platform with consistent engagement, and created clear pathways for residents to meaningfully shape the initiative's direction.

Qualifications

You're a great fit for this role if you:

• Hold a Bachelor's degree in Social Work, Urban Planning, Community Development, Public Administration, or a related field
• Have 2-3 years of experience in community program coordination, community organizing, or a similar role
• Possess strong organizational and project management skills, with the ability to oversee multiple initiatives simultaneously
• Have excellent communication and interpersonal abilities for building relationships with diverse stakeholders
• Are proficient in Microsoft Office Suite and have hands-on experience with content creation tools (Canva required; Adobe Creative Suite preferred)
• Have experience creating multi-format content including graphics, videos, written materials, and social media content
• Are familiar with social media management tools (e.g., Hootsuite, Buffer, Meta Business Suite) and email marketing platforms (e.g., Mailchimp, Constant Contact)
• Have a deep understanding of community resources and local services, or the ability to quickly learn and map these resources
• Demonstrate strong problem-solving capabilities and creative thinking
• Possess a genuine passion for community development that drives results
• Have experience working in or with communities of color and underserved neighborhoods
• Live in the Atlanta area (close proximity to Campbellton Road preferred)
• Are available for in-office work up to four days per week and regular evening and weekend community events

Required Skills

• Exceptional interpersonal and communication skills (written, verbal, and visual)
• Strong organizational and project management abilities
• Event planning and logistics coordination
• Facilitation and consensus-building skills
• Graphic design using Canva (required) and/or Adobe Creative Suite (preferred)
• Video content creation and editing for social media and web platforms
• Social media management including content scheduling, engagement, and analytics (Facebook, Instagram, Twitter/X, LinkedIn)
• Email marketing platform experience (Mailchimp, Constant Contact, or similar)
• Strong writing skills for diverse audiences (newsletters, social posts, promotional copy, blog content)
• Microsoft Office Suite proficiency (Word, Excel, PowerPoint)
• Familiarity with CRM systems and project management tools
• Budget tracking and basic financial management
• Creative problem-solving and adaptability
• Cultural competency and ability to work effectively across differences
• Understanding of community development principles and equitable engagement practices

Nice to Have

• Podcast production or audio editing experience
• Photography skills
• Website content management (WordPress, Squarespace, or similar)
• Spanish language fluency or other community languages

• Comprehensive Benefits Package (401K match, commuter benefits, etc)
• Competitive Paid Time Off with increased accrual over time with the organization
• Salary range is $40,000-$50,000 based on experience
• Professional development opportunities
• Flexible work arrangements (3-4 days in-office, 1-2 days in the field with stakeholders)

All qualified candidates will be considered regardless of race, religion, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, marital status, medical condition, veteran status, or any other basis as protected by federal, state, or local law.

Medici Road is an equal opportunity employer committed to building a diverse and inclusive team.