If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
Location: UHealth Tower
Shift: Monday to Friday, 8:30 AM to 5:00 PM
The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.
CORE JOB FUNCTIONS:
1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for
financial clearance of scheduled patient accounts.
2. Contacts patients’ families or physicians’ offices to obtain missing insurance information.
3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient
and referring physician in the event of failed eligibility.
4. Collaborates with scheduling departments to identify add-on patients.
5. Obtains necessary authorizations, pre-certifications, and referrals.
6. Notifies patients of liabilities and collects funds.
7. Maintains appropriate records, files, and accurate documentation in the system of record.
8. Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
High School diploma or equivalent
Minimum 2 year of relevant experience
Knowledge, Skills, and Attitudes:
General knowledge of office procedures and operations.
Skill in data entry with minimal errors.
Ability to communicate effectively in both oral and written form.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H4If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Keeper Security is hiring an Escalations Engineer to be the final technical escalation point for complex enterprise issues across PAM, cloud, and identity integrations in a fully remote role.
AbbVie is hiring a Senior Coordinator, Customer Service, to handle reporting, procurement support, vendor invoice reconciliation, and administrative coordination at the North Chicago site.
Provide exceptional in-branch and phone support for AAA members in Houston, delivering membership and insurance services while developing sales leads and advancing through paid training and internal career paths.
U-Haul seeks Spanish‑bilingual e‑Live Verification Agents to remotely verify Truck Share 24/7 rentals by phone and chat, ensuring accurate customer validation and policy compliance.
Ticketmaster is hiring a Client Support Specialist to provide remote technical and operational support for ticketing systems and maintain strong client relationships across Arizona.
Truist is hiring a part-time Universal Banker to handle teller transactions, support branch sales/outreach, and deliver a high-quality client experience at the South Park branch in Colonial Heights, VA.
SouthState Bank seeks a customer-focused Part-Time Universal Banker I at the Virginia Beach Oceanfront branch to handle teller transactions, account services, and relationship building while ensuring regulatory compliance.
Provide excellent branch service and sales support at Truist’s Regency Square location by handling transactions, educating clients on digital solutions, and supporting outreach and relationship-building efforts.
A field-focused internship at AbbVie giving hands-on experience as a Customer Solutions Specialist, working with HCP offices to implement digital access solutions that improve patient prescription journeys.
Lead Airbnb’s Help Center content team to evolve global self-service content, improve discoverability and accuracy, and deliver measurable support outcomes.
ModivCare is hiring a Customer Advocate I in Ridgeland, MS to support transportation providers with scheduling, issue resolution, and high-quality customer service.
Strategic e-commerce leader needed to build and lead a Customer Success function that increases retention, loyalty, and customer lifetime value for a fast-growing DTC brand.
Join Thanks as an Integrations Engineer to own technical onboarding, QA, and troubleshooting for advertising partners while shaping integration processes and product improvements.