Alumni Engagement Associate

Department

Booth Advancement: Student Relations

About the Department

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.

For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary

The Alumni Engagement Associate reports to the Director, Alumni Engagement and serves a key function in connecting Chicago Booth's renowned alumni network and is important in cultivating and maintaining the relationship between Chicago Booth and its global alumni community. As the operational lead of the Alumni Engagement team, this position is the primary point of contact for alumni and is key in ensuring their seamless connection with the school. The Associate's work is vital to the Office of Advancement's efforts to build a strong and engaged alumni pipeline, directly supporting the school's mission and strategic goals.

Responsibilities

• Works with all members of the Alumni Engagement team and serves as the central information hub for the team. Will support team members located in Chicago, London, and Hong Kong.
• Manages and executes backend event and program administrative tasks including reviews of event information submissions, builds registrations in Cvent and the Hivebrite alumni engagement platform, makes webpage updates, drafts and creates communications, manages lists, participates in day of event preparation including the collection, organization, and replenishment of materials and promotional items, and tracks post-event data.
• Creates email campaigns across various platforms, targeting broad alumni audiences, key volunteers, and specific groups for event and initiative awareness.
• Supports discovery initiatives and provides insights to frontline relationship managers, communications, and events colleagues.  Measures, tracks, and reports participation and success of discovery initiatives.
• Pulls reports from the alumni database and Hivebrite and assists in data collection, including creation of briefings and talking points.
• Serves as point person to the accounting department for event contract processing and payment, team supply and resource ordering, and assistance with occasional reimbursements.
• Participates in team working groups and team-wide initiatives, and supports special projects as applicable.
• Maintains Alumni Engagement team meetings, select calendaring, and notetaking.
• Manages the alumni email inbox ensuring quick replies and action, as well as quality and clear communications to senders and internal colleagues.
• Acts as a contact and liaison for alumni within a specific region and coordinate regional activities with other areas of development and assures that no conflict occurs.
• Maintains metrics of success and makes sure those are present in departmental strategic plans, goals setting, and the annual budget.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Bachelor's degree.

Experience:

• One year of work experience in nonprofit management, advancement, donor relations, stewardship, alumni relations, or similar work.

Technical Skills or Knowledge:

• Demonstrated fluency with MS Office (Word, Excel, PowerPoint, and Outlook).
• Previous experience with fundraising database or CRM database.

Preferred Competencies

• Proven commitment to customer service and anticipate the needs of others.
• High attention to detail and follow-up, and excellent organizational skills.
• Strong verbal and writing skills.
• Work collegially and collaboratively in a team setting.
• Handle multiple detailed tasks/projects simultaneously and meet strict deadlines with frequent interruptions.
• Work independently while managing up effectively; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes.
• An exceptional work ethic and track record of personal initiative.
• Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty, alumni and corporate contacts in a multitude of communication methods, including in person, email, and phone.
• Manage confidential information with discretion and tact.

Working Conditions

• This position is currently expected to work a minimum three days per week in the office.
• Execute, staff, and attend events outside of regular business hours on evenings and weekends

Application Documents

• Resume/CV (required)
• Cover Letter (required)

Job Family

Alumni Relations & Development

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

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FLSA Status

Exempt

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Pay Range

$48,000.00 - $55,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

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