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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Provide process, design and analysis support for developing solutions for interfacing business applications. Drive requirements elicitation process for work efforts of all size and complexity. Work in a direct or indirect leadership capacity to influence collaboration, communication and outcomes of various. Provide project and portfolio management for smaller projects and business enhancements. Serve as a key liaison between line of business (LOB) and the Technology Delivery teams. May oversee the work, train, and coach other Business Analyst and/or contractors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1. Collaborate with peer groups in Technology and LOBs to identify, document and communicate business needs and provide technology solutions.

2. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements. 3. Establish project and work requests requirements using document, business process and workflow analysis.

4. Ensure all stakeholders are involved in requirements gathering activities to facilitate requirements elicitation sessions and walkthroughs with business, Technology and other resources to plan, elicit, capture, analyze and validate business, functional and technical requirements.

5. Perform current state analysis of existing business systems, applications and functions.

6. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale initiatives.

7. Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.

8. Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter).

9. Improve and optimize service delivery utilizing structured problem solving methodology.

10. Attend business unit management meetings, as needed and facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.

11. Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.

12. Serves as Subject-matter expert (SME) who can easily analyze the business applications and technologies.

13. Ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).

QUALIFICATIONS

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

Required Qualifications:

1. Bachelor degree or ten years of information technology experience with significant experience in software development

2. Eight years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality Management

3. Ability to work independently and autonomously, as needed to drive desired outcomes

4. Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies

5. Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements

6. Ability to interact with management, business staff, and Technology professionals in order to gather, compile and exchange information on work requests/project requirements

7. Strong meeting facilitation, presentation, verbal and written skills and ability to resolve conflicts

8. Ability to manage multiple concurrent projects, activities and tasks under time constraints

9. Ability to effectively interface with staff at all levels

10. Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment

11. Excellent facilitation and organizational skills

12. Strong critical and analytical thinking and problem-solving skills

13. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

14. Understand core systems, applications and technical platforms.

Preferred Qualifications:

1. An understanding of current trends in technology

2. Ability to read, analyze and interpret technical data

3. Ability to lead business process modeling sessions

4. Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification or Lean Six Sigma experience/certification

5. Proficient in the use of Microsoft Visio

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)    
Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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