Facilities Security Systems Analyst - Real Estate Division (1052)

Appointment Type: This is a Temporary Provisional (TPV) position excluded by the Charter from the competitive Civil Service examination process. It is considered "at will" and shall serve at the discretion of the Department Head. This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

Applicants must complete this required Supplemental Questionnaire in addition to submitting an application. The questionnaire must be completed by no later than the application deadline: forms.office.com/g/kPyybWptJN

The Office of the City Administrator and its 25+ divisions and departments operate core internal and public-facing services in San Francisco.   

The Office of the City Administrator’s Mission and Vision 

Our vision is to lead the nation in public administration and to enable City departments to effectively deliver critical public services. We aim to help the city run better, to connect San Francisco residents and constituents to the vital public services they seek, and to create a meaningful and diverse work culture that is the place of choice for people who are invested in a career in public service 

We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.   

We are also committed to ensuring that the Department is a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC). 

About Real Estate Division:

The Real Estate Division is comprised of a team of over 220 full-time staff delivering professional real estate services to a variety of clients. The Division completes appraisals and analysis of real property considered for City sale, lease, development or acquisition, and acts as a real estate consultant to Departments, the Mayor, and the Board of Supervisors.

We have responsibility for: Acquisition of all real property required for City purposes; Sale of surplus real property owned by the City; Leasing of property required by various City departments; Operations at the Alemany Farmers' and Flea Markets (100 Alemany), and); Custodial and engineering services for various City departments at over 60 different locations; Full-service property management services to over 4,000,000 square feet of city-owned offices, including City Hall, 1 South Van Ness Avenue, 49 South Van Ness, and the Hall of Justice.

The Facilities Security Systems Analyst (1052) coordinates the management of access control and security surveillance systems throughout various buildings across San Francisco. This position reviews existing and proposed equipment and security system conditions in existing and new RED facilities, analyzing operational and equipment needs, optimizing security systems to be installed in new buildings, identifying necessary updates or improvements, implementing proposed recommendations, troubleshooting and maintaining related software and hardware, coordinating with users, vendors and purchasing personnel to procure equipment and services.

Essential duties:

• Installs, configures and/or maintains user end programming for access control and security software and hardware, such as card readers, door contacts, electric strikes, intercoms, alarms, surveillance cameras and other security equipment, devices and applications.
• Conducts systems analysis for security access and surveillance systems, assessing and optimizing designs and analyzing functional operations, creating and analyzing access control and surveillance reports in order to provide data-driven insights for security operations, incident tracking and compliance needs.
• Consults with and supports users to select security hardware and software that aligns with safety goals and compliance standards, access and surveillance system designs, products and vendors.
• Troubleshoots and resolves technical issues with access control software and hardware, including phone and on-site support.
• Supports vendors during the installation and maintenance of security system software and hardware, conducting walkthroughs, confirming completion of contracted work, facilitating communication regarding vendor compliance or resolving related complaints.
• Conducts operational and technical feasibility studies, proposes recommendations or improvements.           
• Tests and updates access and security software for network compatibility.
• Maintains and updates security access information, creates training guides for users or reference materials for internal use and conducts user training on system features and maintenance.
• Assists in developing scopes of work and establishing contracts, reviewing quotes and researching security system equipment, products, materials and services.
• Stays current with access and security technology, identifying opportunities for improvements through automation or system changes.
• Performs other related duties as assigned.

Nature of Work: requires sufficient strength and coordination for lifting, pushing, pulling and/or carrying the weight of parts and/or equipment; hand/eye coordination for semi-skilled movements, such as for taking apart casings, installing and reconnecting computers, devices and parts and for performing data entry; may involve extensive VDT exposure.

We are looking for someone who has:

• Extensive hands-on experience with Honeywell Prowatch systems, including both hardware and software. Proficiencies include device installation, network integration, system commissioning, troubleshooting, and programming of card access, time zones, and other access control functions. 
• Extensive hands-on experience installing and integrating security alarms with access control system software.
• Extensive hands on experience with Avigilon Video Security Hardware and Avigilon VMS software.  Device installation, network configuration,  IP configuration, adding devices to network, operational commissioning of new devices,  troubleshooting and addressing operational issues.   Installation and commissioning of NVRs including performing software upgrades. 

Minimum Qualifications

Education:
An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Experience:
One (1) year in the information systems field, including technical support, content management, administration of network applications or system analysis.

Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Location:
City and County of San Francico Real Estate Division
25 Van Ness Ave. Suite 400

Shift:
8:00am-5:00pm

Interview Dates: In-person, week of October 6, 2025 (anticipated)

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

• Interested candidates are encouraged to apply as soon as possible, as this job announcement will close on Friday, September 12, 2025 at 11:59PM. 
• You MUST submit a supplemental questionnaire by the filing deadline in order to be considered: forms.office.com/g/kPyybWptJN
• Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted. 
• For questions or inquiries, please contact: Connie Poon, Senior Human Resources Analyst at [email protected] and Debbie Yung, Human Resources Analyst at [email protected]
• Your application MUST include a resume.  To upload these item, please attach using the "additional attachments" function.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-1700 or, if hearing impaired at (415) 554-1700 (TTY).

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.