Desktop Support Analyst Intern

Overview

SUMMER 2026

Shure offers a challenging, fun and rewarding summer internship program. The twelve-week program is offered to undergraduate and graduate students. We offer internships with a variety of work arrangements from onsite interns to fully remote in US. Each intern will receive a competitive salary. Additionally, Interns who are asked to relocate to Illinois for onsite internships will receive a housing stipend to cover living expenses. Applications will be collected, reviewed, and selected candidates will be contacted in late fall/early winter.

We are seeking a motivated and detail-oriented Global Desktop Analyst Intern to join our Global Desktop Support team. This internship offers hands-on experience in IT operations and desktop support within a dynamic and collaborative environment. The ideal candidate is pursuing a degree in Information Technology or a related field and is eager to gain practical experience supporting end users and managing IT assets.

This Internship is Onsite and based in our Niles, IL location. 

Responsibilities

• Provide technical assistance to internal users across global locations.
• Support the PC refresh program, including hardware upgrades and replacements.
• Build and configure desktops and laptops for new hires.
• Maintain and update the Configuration Management Database (CMDB) for IT assets.
• Assist with inventory tracking and asset management.
• Troubleshoot basic hardware and software issues.
• Collaborate with team members on various IT support projects.
• Perform other duties as assigned to support the Global Desktop team.

Qualifications

• Currently pursuing a Bachelor’s or advanced degree in Information Technology, Computer Science, or a related field.
• Prior experience in IT support or help desk (internships, coursework, or personal projects).
• Familiarity with imaging and configuring PCs using standard tools.
• Strong communication skills and ability to work with internal users.
• Basic understanding of inventory management and asset tracking.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to learn and take initiative.

Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

WHO WE ARE

Shure’s mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.

THE MIX MATTERSDon’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!

PAY TRANSPARENCY

Modeled by extensive market analysis and economic best practices, Shure offers competitive intern compensation that is reviewed and adjusted annually by our Total Rewards Team to attract, hire, and retain the industry’s top intern talent. Each internship has an hourly rate which varies from $21-$40 per hour based on job function (Engineering, IT, Business, etc) and year completed in school (Junior, Masters 2nd year, PHD, etc). 

WE GOT YOU - Our Benefits

At Shure, we prioritize the well-being of our associates. Benefits for our interns include retirement savings plans and paid time off, employee discounts, professional development opportunities, and work-life balance initiatives. To learn more, check out our Intern Benefits At A Glance